Google Nest Community

Power adapter stop working

Hello,I have multiple Nest Cam IQ, 2 of them its power supply fail, I have tested and rueled everything out and find out the power adapter is the issue. I am out of warranty therefore Support could not help just asked me to buy a new cable and power ...

Nest Doorbell (Battery) is pugged in but still drain the battery

I have my Nest doorbell (battery) plugged in (using the chime). In the home app it shows it is plugged in but after a few days, it shows the battery is low and finally it stops working and asks for charging. The battery usage setting is in "balanced"...

Adding 2nd location cameras to my existing account

I’ve been a long time user of a nest cam in my apartment with an aware account, I recently installed 2 cameras in my vacation home, came home and realized that nothing is being recorded. How do I add those to my existing aware account to record activ...

Spec's and Installation Info

How can I find information on installation, size of the base plate, etc.? I plan to ceiling mount the Nest Cam with flood lights on an exterior porch ceiling. I will convert an existing recessed light fixture to receive the Nest Cam, hence the need t...

Hardwired Camera offline

Familylink Child Account can no longer access nest doorbell camera

Inexplicably on Sat Jan 29th we woke up to my Daughters Family Link Managed account stating she was diaconnected from our Home. Upon review this was indeed the case. 1. We cannot add her as a Home member in the Nest app because it states we have to m...

Nest camera

Says has NO BATTERY LIFE IT CANT GO ON REALLY UPSET ONLY LIKE 4 months old

Can’t Connect to Assisting Devices

I purchased a new Nest Doorbell (battery) and after 30 minutes on the phone we were able to determine that the doorbell I purchased was incompatible with older devices. Creating a new home and moving my devices is really not an option. There are 43, ...

Cam

I need help with setup my IP camera to home google

Removing Google Nest Video Doorbell

Have a Google Video doorbell through ADT. My doorbell was installed where my existing doorbell located on the side wall of our porch. With the 30 degree. Angle I can't see all the area I need to see. I purchased a 30 degree angle and want to install....