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Cameras and Doorbells

Blog Posts

Camera Performance Improvements in the Google Home app Read more

Public Preview updates: Expanded support for Nest Doorbell (1st gen) and garage ... Read more

Forum Posts

How to: Change camera or doorbell Wi-Fi network

If you change your Wi-Fi password, network name or security settings, or install a new router from a new Internet Service Provider, you'll need to update the Wi-Fi settings for your camera or doorbell.RecommendedIf you're comfortable changing your ro...

David_K by Diamond Product Expert
  • 367 Views
  • 0 replies
  • 0 kudos

Troubleshoot setup: Google Nest camera or doorbell

Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...

David_K by Diamond Product Expert
  • 16208 Views
  • 0 replies
  • 6 kudos

Resolved! Announce on hub?

I just got the doorbell and successfully set it up to my hub. But visitor announcements are only going to my phone. Not the hub. I read advice that I should try to factory reset the doorbell so I put a paper clip in the reset hole and held it for 2 m...

DoctorOnyx by Community Member
  • 1151 Views
  • 3 replies
  • 0 kudos

Live Feed not showing up on PC

Until last Thursday or Friday, I was able to logon and watch the live feed from my indoor camera and doorbell on my PC. Now every time I logon from my PC, there is a still picture and the blue circle just keeps spinning and the live feed never comes ...

Hardwire vs Adding a plug?

I am about ready to buy and install the Nest Cam w/floodlight but I don't want to hire someone to run power to it. I'm going to install this above my attached garage and connect it to the outlet where the door opener plugs in (there currently is no p...

vbgooroo by Community Member
  • 740 Views
  • 2 replies
  • 0 kudos

Lost connection to doorbell and thermostat

My doorbell camera and thermostat are lost from my app after an outage from the Wi-Fi provider at a remote location away from homei don’t have QR code to enter to set up is there a method to recover

3dognut by Community Member
  • 469 Views
  • 1 replies
  • 0 kudos

Resolved! Doorbell with cell service

is there a way to access the doorbell without wifi. If I’m on the road and I get a notification on my phone, I cannot open it and look at who is at my front door when I’m on cell service. With Ring you can, but I haven’t found a way with nest. It see...

Peeling Doorbell outside of warranty

I also have a Nest Hello doorbell that is peeling and out of warranty, and I contacted Google via chat this morning to see what they would do. After spending a lot of time on chat, providing everything requested, I was told that they could not replac...

sc52643 by Community Member
  • 859 Views
  • 1 replies
  • 0 kudos
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