New updates to Google Home for camera users: new AI image detection, requested f... Read more
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Resolved! New updates to Google Home for camera users: new AI image detection, requested features, and more!
We recently shared new updates to the Google Home app. You can read more in our community blog: New updates to Google Home for camera users: new AI image detection, requested features, and more! Have any questions not covered in the FAQ? Let us know ...
Need help with setup? Troubleshoot common Nest camera or doorbell problems
Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...
Nest outdoor camera goes offline at night
I purchase three cameras and one door bell camera about 3 months ago. I have not had any issues with the door bell camera. Two of the cameras are outside cameras plugged in, and one is an inside camera. For the last month one of my outdoor cameras go...
Resolved! Volume Nest Hubs (2nd gen) when pressing doobell
Hi, when playing music via the Hubs, volume is set at low (2 dots).When someone rings the doorbell , it is not always loud enough (doorbell sound via Hubs)Is it possible to make the volume conditional ? Meaning: a press on the doorbell = volume 5 or ...
Schedule night vision instead of auto
How can I schedule night vision to turn on instead of relying on auto? Auto never works because of my front lights prevent it from turning on.I don’t want to leave it always on because then it’s just black and white during the day time.
Help reconnecting Nest Indoor Wired Camera after factory reset
I did find the instructions to factory reset my camera. This was mostly due to me moving and getting a new router. After I'd factory reset it, I'd assumed that I'd just go through the same process as before to connect the camera to the new wifi route...
Resolved! The worst doorbell battery ever?
Hello,5 weeks ago on September 13th 2023. I moved a few of my smart things from Amazon to Google (Google TV, Speakers, Doorbell). The TV and Speakers are fantastic and much better than the Amazon equivalent, however the doorbell is a downgrade (At th...
Nest Camera with hardwired floodlight
The camera and flood light are hardwired to electrical power and we have confirmed that power is live. When first installed the camera "battery" status - in Google home app on Android - showed the infinity symbol, as the camera is plugged into chargi...
Resolved! Replaced wired doorbell gen 1 with wired gen 2 now mechanical chime doesn't woek
I recently purchased a new Nest wired doorbell, generation 2 to replace my generation 1 that was working fine, but had some cosmetic issues and gen 2 was on sale. I should say the chime works the first time the new doorbell is connected and the doorb...
Cam and Floodlight "something went wrong" when adding to Home app
I mistakenly added my Cam and Floodlight as just a camera when it was installed. I removed it from the Home/Nest app, and have not been able to re-add it FOR A MONTH!! I have turned off the power (it's hard wired). I have pushed the factory reset, bu...
NO ONE HELPING ME WITH NEST CAMERAS OFFLINE
I live in the UK. 2 of my Nest cameras have suddenly gone "off line" - this is since Nest went over to google, so clearly its a incompatible software issue and nothing I have done & nothing I can do to fix it. Previously I had no issues. I am deaf & ...
Nest doorbell battery connect to speaker
How can I connect my nest doorbell(battery) to my nest mini speaker 2nd generstion
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