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Cameras and Doorbells

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Camera Performance Improvements in the Google Home app Read more

Public Preview updates: Expanded support for Nest Doorbell (1st gen) and garage ... Read more

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Troubleshoot setup: Google Nest camera or doorbell

Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...

David_K by • Diamond Product Expert
  • 15561 Views
  • 0 replies
  • 6 kudos

Outdoor cam battery going flat, despite power.

A month or so ago, we had high winds pass through the neighbourhood, which somehow resulted in the camera coming off its base (yes, it seems the winds were THAT strong).The camera works fine and still records etc, though the battery life is going dow...

Nessa by • Community Member
  • 570 Views
  • 4 replies
  • 0 kudos

Google Nest Doorbell Doesn't Work with Nest App?

Is it me, or does the Google Nest doorbell (wired Gen2) not work with the Nest App. It is my understanding that this only works with the Google Home App. WHY HAVE THE NEST APP??!!! I have a Gen1 Nest on my permanent home that alerts me (ON THE APP!!)...

TheHat10 by • Community Member
  • 439 Views
  • 3 replies
  • 0 kudos

Resolved! Password protect just 1 camera?

Can I password protect a single camera? I have 5 on my account but I want to be the only one to be able to view the one camera. I don't want to have to get a separate nest account.

Date/Timestamps Missing from New Cameras/Google Home

I replaced my old outdoor Nest cams with new ones. They needed replacing because the lenses fell off and the wires dry rotted. What a mistake. The new cameras can’t even serve their basic function because there are no date/timestamps on the video and...

eupraxia by • Community Member
  • 479 Views
  • 1 replies
  • 1 kudos

Nest cam battery: microphone inaudible

I own and use 7 Nest cams. 6 of them work well. The issue I have with 1 nest cam battery model is the audio from the microphone is inaudible. I am unable to converse with people using the camera. They can hear me when I talk, but I can't hear them. I...

jmc83 by • Community Member
  • 647 Views
  • 4 replies
  • 0 kudos

Best doorbell - not hardwired

I’ve recently recharged my doorbell and once I’ve put back out side and reconnected I can no longer see my history. This has not happened before I’ve always been able to see the history. How can I fix this please.

Chellie22 by • Community Member
  • 379 Views
  • 1 replies
  • 0 kudos
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