cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Help
Cameras and Doorbells

Blog Posts

Camera Performance Improvements in the Google Home app Read more

Public Preview updates: Expanded support for Nest Doorbell (1st gen) and garage ... Read more

Help Center

Forum Posts

Start a conversation

How to: Change camera or doorbell Wi-Fi network

If you change your Wi-Fi password, network name or security settings, or install a new router from a new Internet Service Provider, you'll need to update the Wi-Fi settings for your camera or doorbell.RecommendedIf you're comfortable changing your ro...

David_K by • Diamond Product Expert
  • 220 Views
  • 0 replies
  • 0 kudos

Troubleshoot setup: Google Nest camera or doorbell

Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...

David_K by • Diamond Product Expert
  • 15959 Views
  • 0 replies
  • 6 kudos

Nest Outdoor Camera notifications

My camera keeps sending me notifications even though I created a zone to ignore and set for no notifications. I have the "outside zone" set for all options with notifications. I have tried both ways. Using zone to watch and to ignore. Neither has wor...

Next camera is not working

My camera stopped working. It stopped before and I played with the outlet now it stopped and it just doesn’t work anymore. Is there a warranty or a replacement I can get?

Camera charger doesn't "connect" to camera to charge

Although the charger is properly seated in the camera's charging port, it doesn't make the connection to begin charging. I've had these 2 cameras for 2 years and this is an ongoing problem. I have to try multiple plugs, swap the chargers, take the ch...

Rickatoo by • Community Member
  • 272 Views
  • 1 replies
  • 0 kudos

Is google camera wire ip67 inwall rated?

I have a nest battery camera that i have installed at my house. I saw the 10m google cable online and want to know if this wire is in wall rated & if i can drill a hole & connect it to an indoor outlet

Lopez4602 by • Community Member
  • 265 Views
  • 1 replies
  • 0 kudos

Turn off camera for the whole family

Hello,I would like to know if I turn off my wired nest doorbell camera with the android app, will it be turned off for the whole family or just for me?I want to do a surprise for my wife, but I don't want her to receive a notification of me entering ...

Phil_Jo by • Community Member
  • 748 Views
  • 4 replies
  • 0 kudos

Resolved! Nest Camera Battery lasts less than a day

Battery has started draining with a day. I've reset it a few times but for example yesterday after a full charge I put it up. One thing detected which was me after the installation woke up this morning. Battery dead. If I swap my other camera to same...

dtweek by • Community Member
  • 985 Views
  • 5 replies
  • 0 kudos

Resolved! Remote Restart

I let ADT talk me into getting cameras to address my security concerns. Had them installed on Monday and 3 days later, one of them is already offline. Researching this issue, the common fix is to unplug/reset the camera. This is not an issue if you a...

twheel07 by • Community Member
  • 1586 Views
  • 4 replies
  • 0 kudos

Battery dies every 3-4 days

I think I chose the wrong product. None of the nest cams last a week on a charge. They take forever to charge. I have six and have only Imounted 4. I have them mounted in the shade. I let them fully charge. They last on average 3-4 days. None of them...

Doe by • Community Member
  • 463 Views
  • 2 replies
  • 1 kudos
to vote
Labels