Camera Performance Improvements in the Google Home app Read more
Forum Posts
How to: Change camera or doorbell Wi-Fi network
If you change your Wi-Fi password, network name or security settings, or install a new router from a new Internet Service Provider, you'll need to update the Wi-Fi settings for your camera or doorbell.RecommendedIf you're comfortable changing your ro...
Troubleshoot setup: Google Nest camera or doorbell
Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...
Nest Aware subscription
Is it possible to extend the duration that videos are stored from 30 days to 60 days and gain access to those currently within that 30-60 day window, or are they definitely purged by Google at 30 days? I have a potential crime I need evidence for fro...
Cannot Re-Add 2nd Gen Google Nest Doorbell to Google Home
My 2nd generation wired Google Nest Doorbell inexplicably went offline. My Eero network still showed the device, but detected no streaming activity. After trying various troubleshooting measures unsuccessfully (though regrettably not a factory reset ...
Heath/Zenith 74 chime
I installed a Nest Gen 2 doorbell. Everything works great except the chime doesn't sound in the house when the button is pressed.Anyone else have this issue with a Heath/Zenith 74 hardwired Multi-Tune chime?
Home Away Assist Camera Feature
I have read most threads and none of them seem to address the fact that since the Google Home App is now the sole method to manage the new nest cameras, no activity can be set for the home away assist feature.
Resolved! Are you supposed to see light from the cameras at night when watching live feed?
Feel silly asking this, but I assumed when watching a live feed on battery Nest Cams at night that the IR light would not be visible. I just installed an extra camera that I can see from another camera, and it's projecting visible light as if it's a ...
Cameras cameras spinning
My cameras have been spinning for 3 days when I try to watch a video help please
Google Video Doorbell (2nd gen)--- connection to App
Electrician installed Door bell without giving us QR Code on back of Doorbell. What do I do now?
Using both gen 1 & 2 cams
I currently have several gen 1 Nest cams which carry the Nest Aware subscription and use the Nest app, ie, I haven't migrated to Google yet. If I buy a couple of gen 2's, do I need to do anything in addition to creating a new google user ID/email to ...
Nest door bell is plugged in but says "The device was offline because of an empty battery"
The Google nest door bell (gen2) is hard wired in, and the app does say infinite in the battery settings however in the history view it's stating "the device was offline because of an empty battery" Any help would be appreciated
Cannot view history clips
I have a nest cam (wired) so I assume this is a gen 2 and I cannot view individual history clips. Best aware subscription is up to date, clips show up in timeline, but if I select an event in the timeline, I just get the load loop and it never plays....
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