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Cameras and Doorbells

Blog Posts

Public Preview updates: Expanded support for Nest Doorbell (1st gen) and garage ... Read more

New updates to Google Home for camera users: new AI image detection, requested f... Read more

Forum Posts

Troubleshoot setup: Google Nest camera or doorbell

Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...

David_K by Diamond Product Expert
  • 13615 Views
  • 0 replies
  • 5 kudos

Restricting access on google home to a home member

Hello, I have setup 3 cameras in my backyard, and one in a shed that, so I am aware that you can invite people to the same family so you can all watch the cameras, which is nice, however, there are some people who I only want to have access to the sh...

Matthew4 by Community Member
  • 627 Views
  • 1 replies
  • 0 kudos

Resolved! Popup notification on TV when Doorbell is button is pressed

When watching media on a Chromecast with Google TV, when someone rings the doorbell, (if the option is enabled by the user), there needs to be a popup in the corner, a sort of notification that someone rang the doorbell and a preview video or livestr...

Peterpeter by Community Member
  • 1031 Views
  • 2 replies
  • 0 kudos

familiar face detection

Familiar face detection quit operating. It no longer adds new faces to the list and the only editing it will allow me to do is delete a face. It will ask if the face that it detects is a person. This is happening on three outdoor cameras and the nest...

Dcieslin by Community Member
  • 1345 Views
  • 7 replies
  • 1 kudos

Video Aufnahme geht nicht

Hallo zusammen, ich hatte das 30 tägige test Abo für nest aware, so die video Aufzeichnung von Ereignissen auch super geklappt hat. Jetzt habe ich 60 Euro bezahlt und nichts geht mehr. Ich kriege keine Info mehr und es werden keine Videos aufgezeichn...

Dkn by Community Member
  • 448 Views
  • 1 replies
  • 0 kudos

Customer service is terrible

My nest camera weatherproof 10m cable failed after 11 months, and Google will not honor the warranty on their own accessory. After chatting with their support, which ended with them telling me to contact Amazon for the return knowing it was purchased...

MoDat by Community Member
  • 528 Views
  • 3 replies
  • 0 kudos
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