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Cameras and Doorbells

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Introducing new 2K Nest Cams and Doorbell with Gemini for Home Read more

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How to: Change camera or doorbell Wi-Fi network

If you change your Wi-Fi password, network name or security settings, or install a new router from a new Internet Service Provider, you'll need to update the Wi-Fi settings for your camera or doorbell.RecommendedIf you're comfortable changing your ro...

David_K by • Diamond Product Expert
  • 1528 Views
  • 0 replies
  • 0 kudos

Troubleshoot setup: Google Nest camera or doorbell

Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...

David_K by • Diamond Product Expert
  • 17614 Views
  • 0 replies
  • 7 kudos

google nest invites

I invite a family member and after i send the invite it lists a i different emailin one instance it simply capitalized the first two lettersin the second instance it switched the invite from hotmail to gmailand the intended recipient says he never go...

mgeller12 by • Community Member
  • 394 Views
  • 1 replies
  • 0 kudos

Bad customer support from google chat

My google nest doorbell malfunctioned. I have tried all available troubleshooting with no result. After contacting google support using the chat platform it was pointed out that my device needs replacement.No problem with that but for a reason google...

George_cy by • Community Member
  • 791 Views
  • 3 replies
  • 1 kudos

NEST CAMERAS AND T-MOBILE GATEWAY INTERNET

Is anyone having trouble connecting Nest indoor/outdoor cameras to the internet with T-Mobile's Gateway? I've tried setting up a separate network (2.4 GHz WPA2), restarting Gateway, deleting and reinstalling Google Home, factory reset on cameras........

melee1 by • Community Member
  • 3793 Views
  • 4 replies
  • 5 kudos

Resolved! Event history not available, although I have viewed event

I have viewed events on my nest doorbell battery (fully charged) and now those events aren’t visible although the dates that they occurred are recoded in the timeline. The actual video event is not there. The message in the timeline is no events reco...

Next battery doorbell

I recently moved and I can't get my nest doorbell to connect back to my wifi and go through the setup. Could someone please help?

reybolar by • Community Member
  • 431 Views
  • 1 replies
  • 0 kudos

Replacement chime puck?

Hello, I recently moved and took my wired nest doorbell with me. However, I was not able to remove the chime pick from the chime in my old house because the adhesive really stuck to the old chime and I couldn’t get it off. I am now without a chime pi...

Gatesda3 by • Community Member
  • 571 Views
  • 1 replies
  • 0 kudos

Camera not recording person in video

I have read through your trouble sheeting issues when the camera is not recording people that are in view. We turned the notifications off and then back on and walked in front of the camera. It still didn't work. We spent $190 and now an $80 yearly s...

View angle on Gen1 vs. Gen 2 doorbell?

I replaced a defective Gen 1 Nest doorbell with a new Gen 2 yesterday. I immediately noticed that the Gen 2 had a definite vertical bias in the viewing angle, vs. a horizontal bias in the Gen 1. I've poked around the archives and cannot find a way to...

Timosh1400 by • Community Member
  • 1200 Views
  • 3 replies
  • 0 kudos
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