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Cameras and Doorbells

Blog Posts

Camera Performance Improvements in the Google Home app Read more

Public Preview updates: Expanded support for Nest Doorbell (1st gen) and garage ... Read more

Forum Posts

Troubleshoot setup: Google Nest camera or doorbell

Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...

David_K by Diamond Product Expert
  • 15745 Views
  • 0 replies
  • 6 kudos

Camera white washed

All of a sudden today it seems like the white balance on the camera just stopped correcting. Also yesterday the camera said it was unplugged but was not and today it says its plugged in but the video is unusable. Any ideas?

CollinJD by Community Member
  • 347 Views
  • 1 replies
  • 0 kudos

Google Nest Cameras and history just gone!

I have 5 best cameras including my doorbell and something must have happened on the Google Nest side of things because I received 5 emails all at once that “camera removed from your account” and now the cameras and their faces and history are gone fr...

Cameras don’t load on cell data with dual sim

Cameras don’t load on cell data with dual sim in google home app. When disabling one of the sims or on wifi no issue when loading cameras, also one can load the cameras via a browser on same device. I can see other post about this, over a year ago - ...

renesp by Community Member
  • 1176 Views
  • 8 replies
  • 0 kudos

Offline camera

I need to update the Wi-Fi, however, I do not have the QR codes or original packaging. There is nothing on the actual camera.

Pylona by Community Member
  • 383 Views
  • 1 replies
  • 0 kudos

New internet provider

I recently changed internet providers. Cameras & doorbell won't connect. Original boxes & QR codes are gone. Cameras are installed out of reach on the roof overhang...can't reach to see the code on the cameras. How do I get them to work again?

MrsCrumb by Community Member
  • 391 Views
  • 1 replies
  • 0 kudos

Resolved! nest camera gen 2

HelloWe got a new provider so new internet connection at home. Now the camera keeps getting linked but not to the new connection. I tryd to reconnect it but it wont work. How can i reset it or any other tips ?greetz Jamey

jameyob by Community Member
  • 590 Views
  • 2 replies
  • 0 kudos

Front door doorbell

Doorbell no longer records sound. It’s out of warranty, I did factory reset , still no sound. Any ideas?

Ctylr by Community Member
  • 381 Views
  • 1 replies
  • 0 kudos
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