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Cameras and Doorbells

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Camera Performance Improvements in the Google Home app Read more

Public Preview updates: Expanded support for Nest Doorbell (1st gen) and garage ... Read more

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How to: Change camera or doorbell Wi-Fi network

If you change your Wi-Fi password, network name or security settings, or install a new router from a new Internet Service Provider, you'll need to update the Wi-Fi settings for your camera or doorbell.RecommendedIf you're comfortable changing your ro...

David_K by • Diamond Product Expert
  • 195 Views
  • 0 replies
  • 0 kudos

Troubleshoot setup: Google Nest camera or doorbell

Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...

David_K by • Diamond Product Expert
  • 15912 Views
  • 0 replies
  • 6 kudos

Resolved! Nest Doorbell (Gen 2) Not detecting events at night.

I just upgraded my wired Nest doorbell froma Gen 1 to Gen2.It detects events during the day fine...However, for the last three days, from about 9PM to 6AM it hasn't detect a thing.My door faces a very busy street, which has people going up and down u...

dt1000 by • Community Member
  • 2624 Views
  • 16 replies
  • 0 kudos

Resolved! Cameras keeps going offline randomly

I have 5 Nest cameras and they go offline randomly. I had one that was offline for about 2 months and came back to life today. I then had two other cameras then go offline that were working perfectly yesterday!?!I've read in previous threads indicati...

AndyFord by • Community Member
  • 1033 Views
  • 3 replies
  • 1 kudos

Resolved! Doorbell not adding faces

Hi,I've been using my doorbell for a year or 2 and wanted to test nest aware.I activated the trial today and wanted to check out the familiar face feature.It seems that my camera is only detecting activity but is not saving faces for me to name or ed...

Snaxx by • Community Member
  • 581 Views
  • 1 replies
  • 0 kudos

Nest Cam Battery Life Less than 12 hours!

Expected months of battery life on the new Nest Cam I just received yesterday. Set it up and out of the box it was at 78% battery life. Installed. Love the camera. When it works. Woke up this morning to a dead camera. Battery drained overnight. What ...

Resolved! Need Help with Google Doorbell Voice Announcement Settings

Hi everyone,I'm reaching out for some assistance with my Google Doorbell. I've been pretty happy with the device overall, but there's a minor issue with the voice announcements that's been bothering me. Whenever someone rings the doorbell, the Google...

FelixW by • Community Member
  • 652 Views
  • 1 replies
  • 0 kudos

my devices isn't sowing up on consle.nest.google.com

Hi everyone, I have a lot of cameras in my house but it's all weird so I wanna add some cameras fast without the need to cut up and so on!! so I decided to add 2 Google Nest cameras, now since I have a lot of cameras and all with hikvision so I was t...

issac957 by • Community Member
  • 826 Views
  • 3 replies
  • 0 kudos

Resolved! Nest Warranty - Who can I speak to other than support?

So I've been dealing with google support for almost 3 months on this now. Finally got someone to get me a replacement but they sent it to the wrong address, 7 hours away from me. Spoke to support again and again and again, they keep telling me to spe...

Fali01 by • Community Member
  • 887 Views
  • 4 replies
  • 0 kudos

Nest indoor cameras subscription

Can't renew subscription ..It says pending for 3 days.then they sent me to ADT. they said I needed a pin after 2 hours I hung up...Should I throw away these first gen cameras?

nov25 by • Community Member
  • 361 Views
  • 1 replies
  • 0 kudos
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