New updates to Google Home for camera users: new AI image detection, requested f... Read more
Forum Posts
Need help with setup? Troubleshoot common Nest camera or doorbell problems
Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...
Home App displaying all cameras
I am using my google chromebook to show "all cameras" on the display. The display works as expected for my Nest Cam (wired) it is a constant display no problems. And the outdoor batter cameras do not display as live as expected since they are battery...
Billed $200 without an invoice and doesn't show on account anywhere.
We got billed $200 from Nest (our regular bill, which shows up on the account, is for $120), but the $200 on credit card has no explanation and is not on our account, no email regarding what it's for either. I cannot get customer support, phone numbe...
Nest Doorbell Battery won’t mount after charging
I have had my nest battery doorbell for over a year now, and it will no longer mount after the latest charge. The mechanism on the back of the doorbell no longer pushes in and is locked in place.It seems to be a common issue throughout the community....
Solar panel bezel for Nest doorbell (battery) options available?
I'm looking for a solar panel bezel for my Nest Doorbell (battery). I don't want an ungodly looking solar panel with a cable flapping in the wind. Or give me the option to swap batteries. I don't want to risk having to miss security events because I ...
Google nest wired doorbell 1st Gen stuck on green light
I moved into a house with an existing doorbell. When I tried to reset the doorbell it came unwired. After reworking it (without turning off the power) the doorbell is stuck on the constant green light. No blue light for setup, won’t ring, etc. Tried ...
Dog detection
I bought the Google Nest Camera for security and to see which dog is digging holes in my back yard. I even set up zones. I get home and find holes and as I go thru the history, I get nothing but after the fact. so this concerns me bc will it catch an...
Nest doorbell battery
Noticed my nest doorbell (battery) needed charging. Charged it and it said that it was fully charged. Mounted it and it’s working but it says that it’s only has 15% of the battery left. I plugged it back in to charge and it said it was fully charged....
Nest doorbell no video at all
Google Nest Doorbell, purchased in November 2021. Doorbell displays no video and has not for at least one month. No live video, no video history, no triggered events. If I stand in front of the camera, the green light comes on indicating I have trigg...
Outdoor nest cam cable disintegrating
Does anyone know if I can buy just a new cable/cord? The camera works fine but the cord is disintegrated
Doorbell (Battery) Lock Pin is Stuck
I have just charged the Doorbell for the umpteenth time, only this time it will not lock back onto the bracket. On closer inspection the 'Locking Pin' is stuck in the release position. Does anyone know how to release the pin? Otherwise I will have to...
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