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Cameras and Doorbells

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Public Preview updates: Expanded support for Nest Doorbell (1st gen) and garage ... Read more

New updates to Google Home for camera users: new AI image detection, requested f... Read more

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Troubleshoot setup: Google Nest camera or doorbell

Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...

David_K by • Diamond Product Expert
  • 13371 Views
  • 0 replies
  • 5 kudos

Nest camera API limitatons

I want to access the livestream part in the nest api but I see that the maximum length is 5 minutes I need the camera to be able to be accessed non stop in livestream mode throw the api in my cloud program. Or I understand wrong the fact that you can...

Resolved! Doorbell only rings outside

My Nest doorbell rings outside but not inside or on phone. Video does not appear on Google tablet or displays.

Ssax by • Community Member
  • 578 Views
  • 1 replies
  • 0 kudos

Resolved! new nest indoor wired does not appear with others on the account

Replaced a Dropcam Pro with a Nest Cam Wired Indoor that was supplied by Google. Used Google Home app on an iPhone for the setup, with the same Google account as the old camera plus 5 others that are in use at home and business.The new wired indoor n...

Pilose by • Community Member
  • 540 Views
  • 2 replies
  • 0 kudos

Nest doorbell peeling and not connecting on ring

I have a wired gen 1 nest doorbell that the face is peeling off around the lens and ring button. In addition to that whenever someone rings the bell it takes 45+ seconds for the camera to connect and often the person that rang has already moved on. N...

bri9x1 by • Community Member
  • 725 Views
  • 5 replies
  • 0 kudos

I am trying to improve the focus of my camera

I am having issues with a possible stalker, this person keep riding past my house (I know them) but I cannot reafd their number plate, can I improve the focus of my camera or the video taken by it. I have it as close to the road as I can.

parkview by • Community Member
  • 1360 Views
  • 4 replies
  • 0 kudos

Resolved! Saving long videos on home.nest.com

I have Nest Aware Plus and I want to save 5 hours of continuous footage on home.nest.com. When I open the camera and choose Clips then Create Timelapse it says that the limit is 3 hours.Can someone explain what this is please?To save 5 hours do I nee...

Google Nest Doorbell

I think I’m at my wits end. I have a nest battery powered door bell and it no longer wakes up when there’s motion at the front door. If the doorbell button is pressed it alerts inside the house, and I can see who is at the door however it no longer r...

Corienneb by • Community Member
  • 1038 Views
  • 6 replies
  • 0 kudos

Google nest doorbell unable to complete setup

I've been trying to set up the google doorbell and it seems to be connecting fine to the doorbell, but then it gets stuck at the part where it is trying to "download updates" and basically it doesn't start to download at all so it's stuck at the 0% f...

san16 by • Community Member
  • 720 Views
  • 2 replies
  • 0 kudos
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