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Cameras and Doorbells

Blog Posts

Camera Performance Improvements in the Google Home app Read more

Public Preview updates: Expanded support for Nest Doorbell (1st gen) and garage ... Read more

Forum Posts

How to: Change camera or doorbell Wi-Fi network

If you change your Wi-Fi password, network name or security settings, or install a new router from a new Internet Service Provider, you'll need to update the Wi-Fi settings for your camera or doorbell.RecommendedIf you're comfortable changing your ro...

David_K by Diamond Product Expert
  • 334 Views
  • 0 replies
  • 0 kudos

Troubleshoot setup: Google Nest camera or doorbell

Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...

David_K by Diamond Product Expert
  • 16174 Views
  • 0 replies
  • 6 kudos

Nest indoor cameras subscription

Can't renew subscription ..It says pending for 3 days.then they sent me to ADT. they said I needed a pin after 2 hours I hung up...Should I throw away these first gen cameras?

nov25 by Community Member
  • 362 Views
  • 1 replies
  • 0 kudos

Nest Hello Doorbell microphone not working anymore

Hello, As many of you after a few years of impeccable work, my microphone pn the next hello stopped working. I hear only noise, and no more voice. I restarted / enabled / disabled the microphone, it is more like if it is a hardware failure. Rgds

Fabrice50 by Community Member
  • 1084 Views
  • 5 replies
  • 0 kudos

I logged a fault 6 weeks ago and it's still pending

I logged a fault over 6 weeks ago for a faulty doorbell. After several hours of troubleshooting it was deemed faulty. Google intiated the RMA process explaining that i must return the faulty item within 14 days. The details in the RMA form were incor...

Resolved! Doorbell falling off mount

My nest doorbell battery falls off its mount. It's fine for a while (1 or 2 weeks) but then it falls off. It's fixed to a wooden door frame so I assume it experiences vibrations each time the door is closed. Is there a solution (eg modified mounting ...

Nest Outdoor Cam offline with green Solid LED

The Nest Outdoor Camera no longer works correctly. It is displayed as offline in the Home app and the LED is permanently solid green. Nevertheless, it is connected to the Wi-Fi and events are recorded and displayed in the Home app, but these cannot b...

miyagi83 by Community Member
  • 932 Views
  • 6 replies
  • 1 kudos
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