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Cameras and Doorbells

Blog Posts

Camera Performance Improvements in the Google Home app Read more

Public Preview updates: Expanded support for Nest Doorbell (1st gen) and garage ... Read more

Forum Posts

Troubleshoot setup: Google Nest camera or doorbell

Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...

David_K by Diamond Product Expert
  • 15729 Views
  • 0 replies
  • 6 kudos

Resolved! Can't log in to existing Nest App

Hello,The Nest app on my iPhone 12 has worked fine for years. I have 2 Nest outdoor cameras on it. I've never had to re-log in to the app. I click the app, and my cameras are there, and up and running. About a month ago: I cannot see my cameras. The ...

RickS1 by Community Member
  • 4425 Views
  • 4 replies
  • 1 kudos

Nest Doorbell (battery) Nest Hun connection issue

When a visitor rings my Nest Doorbell (battery) my Nest Hub 2nd generation will announce the visitor but won’t display live feed. The screen says - front doorbell, camera feed not available. I can live stream the doorbell that’s fine, I just can’t se...

Gilly24 by Community Member
  • 548 Views
  • 3 replies
  • 0 kudos

Nest Doorbell battery familiar face detection issues

Hi all. Recently I switched from Android to iPhone and moved to the new flat but because I keep my router, network settings are the same. Although I pay for Google nest subscription, familiar face feature doesn't work. Even if someone ring my bell, i...

Got2 by Community Member
  • 583 Views
  • 1 replies
  • 0 kudos

Resolved! Nest Cam wired second generation won't connect to new house

I used my camera at my previous apartment and it was working perfectly fine. I moved and am now trying to set up my Google light bulbs and camera, but nothing is working. I have deleted my previous home in Google Home app and reinstalling everything ...

Kelly123 by Community Member
  • 492 Views
  • 1 replies
  • 0 kudos

Resolved! Unable to reuse Nest outdoor camera at new house

We had an outdoor (battery powered) camera installed at our previous house. When we sold the house, I removed that location (and the associated devices) from my google account. Now we have a new house and I want to reuse my camera. But when I go thro...

Fabsmom by Community Member
  • 706 Views
  • 3 replies
  • 0 kudos

Resolved! Adding camera to new network

I have a new router and modem and cameras won’t connect. No problem with prior router and modem. I’ve deleted cameras and added back per website instructions. No success.

jimhar by Community Member
  • 439 Views
  • 1 replies
  • 0 kudos
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