Public Preview updates: Expanded support for Nest Doorbell (1st gen) and garage ... Read more
Forum Posts
Need help with setup? Troubleshoot common Nest camera or doorbell problems
Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...
Resolved! Nest Wired Doorbell missing Entry Key
I recently moved and in the process took my Nest Doorbell with me. Due to some mishaps with Nest Aware, I used a different Google Account for Nest at my new home. I am attempting to setup my Nest Wired Doorbell, but the QR Code AND the Entry Key on t...
Nest Floodlight issue
Hey,I'm having trouble with my Floodlight. It seems to come on during the day, but not at night.At night I often notice the red lights either side of the green camera light, but can't see what this means. If I go to the app and maually turn on the fl...
Nest (Wired) doorbell camera works in the Nest app but not in the Google Home app.
Given the above circumstances, why?
Resolved! Nest cameras and doorbell have no audio on Android
I have Nest cameras and doorbell. I watch through multiple mediums like my phone and tablet through the HOME APP. I've never had any issues with the audio.However my android recently got updated as did Google HOMEAPP and now I can't hear audio when I...
Google Gen2 Wired Cam will not factory reset
Brand new wired gen 2 indoor cam will not set up. Process started and an update stopped before finishing. Tried factory reset. Removed from home. No blue light, no chimes. Just get alternation between yellow and white lights. Swapped usb adapter with...
Wired Doorbell
I lost all wifi to a lightning strike. It knocked out the primary google wifi router. This was replaced and all other devices connected back up with a reboot except my doorbell. I have rebooted several times (including factory reboot)but it does not ...
Nest Cam Replacement Offer
HelloI I was just looking at my Nest app and saw a message that said my Nest cameras will no longer be supported after April 2024. I also read that there was a promotion email sent out to subscribers to get replacement cameras. I don’t ever recall re...
Nest Doorbell Camera Stops when Doorbell rung
The Nest Doorbell does not show a person when they ring the doorbell. This has been an on-going issue for years. I have seen other people discuss this but there is no clear solution. This makes the Nest Doorbell as useful as a real doorbell.
Camera color turns pink hue during daylight
Hello,I bought the Nest Gen 2 camera recently and after installation worked with good colors but after 1 day the color turned pink hue during the day. I have carried out the following1. Delete and add again to Google Home2. Did a reset for fresh inst...
Familiar faces - my face too
Hello, I like that the familiar faces works very well (after a few weeks of training), however please can you feed back the following two suggestions:1. Please may you implement an option to only alert for unfamiliar faces. I'm tired of seeing 'my wi...
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