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Cameras and Doorbells

Blog Posts

Introducing new 2K Nest Cams and Doorbell with Gemini for Home Read more

Camera Performance Improvements in the Google Home app Read more

Forum Posts

How to: Change camera or doorbell Wi-Fi network

If you change your Wi-Fi password, network name or security settings, or install a new router from a new Internet Service Provider, you'll need to update the Wi-Fi settings for your camera or doorbell.RecommendedIf you're comfortable changing your ro...

David_K by Diamond Product Expert
  • 1594 Views
  • 0 replies
  • 1 kudos

Troubleshoot setup: Google Nest camera or doorbell

Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...

David_K by Diamond Product Expert
  • 17706 Views
  • 0 replies
  • 7 kudos

Resolved! Nest Warranty - Who can I speak to other than support?

So I've been dealing with google support for almost 3 months on this now. Finally got someone to get me a replacement but they sent it to the wrong address, 7 hours away from me. Spoke to support again and again and again, they keep telling me to spe...

Fali01 by Community Member
  • 1019 Views
  • 4 replies
  • 0 kudos

Nest indoor cameras subscription

Can't renew subscription ..It says pending for 3 days.then they sent me to ADT. they said I needed a pin after 2 hours I hung up...Should I throw away these first gen cameras?

nov25 by Community Member
  • 411 Views
  • 1 replies
  • 0 kudos

Nest Hello Doorbell microphone not working anymore

Hello, As many of you after a few years of impeccable work, my microphone pn the next hello stopped working. I hear only noise, and no more voice. I restarted / enabled / disabled the microphone, it is more like if it is a hardware failure. Rgds

Fabrice50 by Community Member
  • 1271 Views
  • 5 replies
  • 0 kudos

I logged a fault 6 weeks ago and it's still pending

I logged a fault over 6 weeks ago for a faulty doorbell. After several hours of troubleshooting it was deemed faulty. Google intiated the RMA process explaining that i must return the faulty item within 14 days. The details in the RMA form were incor...

rossdem699 by Community Member
  • 1050 Views
  • 4 replies
  • 0 kudos

Resolved! Doorbell falling off mount

My nest doorbell battery falls off its mount. It's fine for a while (1 or 2 weeks) but then it falls off. It's fixed to a wooden door frame so I assume it experiences vibrations each time the door is closed. Is there a solution (eg modified mounting ...

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