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Cameras and Doorbells

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Introducing new 2K Nest Cams and Doorbell with Gemini for Home Read more

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How to: Change camera or doorbell Wi-Fi network

If you change your Wi-Fi password, network name or security settings, or install a new router from a new Internet Service Provider, you'll need to update the Wi-Fi settings for your camera or doorbell.RecommendedIf you're comfortable changing your ro...

David_K by • Diamond Product Expert
  • 1681 Views
  • 0 replies
  • 1 kudos

Troubleshoot setup: Google Nest camera or doorbell

Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...

David_K by • Diamond Product Expert
  • 17824 Views
  • 0 replies
  • 7 kudos

Doorbell Battery Unresponsive

So, gave the doorbell a charge. Once fully charged, returned it to its spot outside. After maybe a day, a notification saying that the device was offline, to reconnect or recharge. It was displaying a solid green light but was unresponsive. I tried c...

Tcas_t by • Community Member
  • 497 Views
  • 1 replies
  • 0 kudos

Scratch on google doorbell lens

Scratch on google lens, not sure how or when this happened but really upset as we love our video doorbell and now we can’t see through the scratch! Anyway we can get it replaced or fixed somehow? Thanks!

Resolved! Trouble connecting to wifi

Changed wifi and can't reconnect doorbell cam. It's not picking up new wifi and I can't figure out how to reset

Jrbego7 by • Community Member
  • 629 Views
  • 1 replies
  • 0 kudos

Nest Hello Doorbell lost power when pressed

I have two Nest wired Doorbell. Everytime someone presses the button, it cuts out mid ring in the device, and loses power. 30 seconds later, the Nest doorbell comes back on. Very strange. Both of my door bell is behaving like this. Can Google send me...

Cuongluu8 by • Community Member
  • 3277 Views
  • 3 replies
  • 1 kudos

Nest Cam Outdoor

Anyone else have issues with the Nest Cam Outdoor (wired) being offline? I swear it's offline more than online, which isn't very helpful. I tried once contacting support and all they said was to make sure it's on the 2.4g wifi and not the 5g wifi, an...

Ldflyj by • Community Member
  • 1062 Views
  • 4 replies
  • 0 kudos

Resolved! Dropcam end of life

Hi,I'm very frustrated by what's happening with Dropcam. My device works fine and it's confounding to me that you will cause it to suddenly stop working on April 8. I understand that perhaps you can't provide technical support forever for older devic...

dwalls225 by • Community Member
  • 5198 Views
  • 19 replies
  • 3 kudos

Camera System & Nest/Google Home Interface

After nearly 7-8 years of being a Nest Customer I cant wait to swtich services. When we started building our new house I began to stock up on new Google Nest Cameras and a Doorbell. Within the last month I was finally able to set up most of our camer...

Resolved! Free camera replacement offer still good.?

Many months ago Nest offered to replace their soon to be discontinued cameras at a 1 replacement for two ( maximum 2 replacements) cameras. I’m unable to locate that offer and would like to participate as I do like the Nest cameras. Is it still a via...

Buk5 by • Community Member
  • 1355 Views
  • 6 replies
  • 0 kudos

Nest Outdoor WIred Camera

Will Google Nest introduce a 2nd Generation - Wired - Weatherproof Camera - Surveillance Camera with Night Vision Camera? If so when? Not interested in the one with flood lights.

Maria231 by • Community Member
  • 1847 Views
  • 8 replies
  • 0 kudos

Nest Doorbell Gen 2

So I had to replace my old Nest Doorbell because once the temp dropped it would freeze, but other than that it worked perfectly. Now I've installed the Gen 2, and when I watch the live stream, even with a very strong wifi signal, when the audio plays...

MotorJeff by • Community Member
  • 4009 Views
  • 5 replies
  • 0 kudos
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