New updates to Google Home for camera users: new AI image detection, requested f... Read more
Forum Posts
Resolved! New updates to Google Home for camera users: new AI image detection, requested features, and more!
We recently shared new updates to the Google Home app. You can read more in our community blog: New updates to Google Home for camera users: new AI image detection, requested features, and more! Have any questions not covered in the FAQ? Let us know ...
Need help with setup? Troubleshoot common Nest camera or doorbell problems
Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...
Lost QR code sticker for. my Gen 2 Indoor wired Nest Cam
I installed my camera, even put the QR code sticker on the setup instruction sheet as directed, now as I was putting the instruction in the box I noticed the QR code sticker is gone. Needless to say, I'm bummed.The camera was installed in my mother's...
Goggle nest cam kept dropping out connection
We had just bought the Google nest cam two weeks ago. The live video kept dropping out while we have no problem with the wifi at home watching netfix etc on laptop or tv. the battery is supposed to last for months but it dropped tremendously! We have...
Nest doorbell operation at below -40C
We live in Northern Canada. We have wired our nest doorbell to the existing wiring so that trickle charging can keep the battery charged. Question: Will the Nest Doorbell work at temperatures of 0C to minus 45c?
How to share a clip on Nest Hello Wired Gen 2!!???? Help!
I had the 1st Gen Nest Hello and loved it. Maybe the only thing I wanted to change was to have a color option that complemented my house and the ability to change the doorbell tone on my speaker as I wanted. I got both of those options when I switche...
Nest doorbell mounting screws
What size are the tiny screws that attach the metal plate to the wedge. I've lost one while installing.
No live video
This camera used to function. Now it appears to connect but will not display live video. I have spent a considerable amount of time in here searching for like topics to no avail. Only once in all my times of trying to connect it did I get an error 23...
Nest Cam Indoor getting hot, no lights
My existing Nest Indoor Cam is not working. No lights. Not sure how to factory reset, but unplugging and re-plugging yields NO LIGHTS. But it’s getting very hot. This is the second of these cameras to have this happen.(also a bit of confusion of wha...
Camera stopped sending motion alerts
My camera stopped sending motion alerts. It notices motion and sound. It still sends sound alerts but not for the motion. I haven't changed any settings. Notifications on my phone from Nest are turned on and the Nest app is set for motion and sound.
Outdoor cam battery is empty
My battery states it’s empty and it’s plugged into a wall outlet that works
Google Nest Support Is Terrible
Case ID [2-6768000034226] Other case numbers: 1-7508000033440 9-0967000033457 9-096700003345 5-8795000033586 I have not had a good experience with Google Nest Support in connection with the return of two defective Google Nest cameras. Google sent me ...
Sign In to vote
