Camera Performance Improvements in the Google Home app Read more
Forum Posts
Troubleshoot setup: Google Nest camera or doorbell
Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...
Nest Wired doorbell 2nd gen camera
Why is my wired doorbell camera not working and the message I am receiving is, “Device offline because of an empty battery”
Can’t get Nest Cam (battery) working after updating WiFi network
Changed WiFi system and attempted to update my 2023 Nest Cam Battery (outdoor) but just can’t get the video/audio to get online. My WiFi network shows that it’s online but Home app says cam is not on. Hit the “Turn On” button but the video feed spins...
Wired Doorbell Camera goes Offline in Cold Weather
I didn't expect my wired Nest Doorbell Camera to go offline in freezing temperatures. The backyard's battery-powered security camera was on when the wired doorbell was off. Why?
Nest Hub Max doesn't detect pets
My Nest Hub Max detects me just fine, but it doesn't seem to see my cat everI've been over the settings multiple times to no availI've gone out, leaving the cat inside, and it doesn't see itI've discontinued my Nest Aware trial because of its unrelia...
Unable to connect cam to wifi or complete setup
Nest cam was working on Home app but then stopped showing video. Would not connect to network. Did factory reset, deleted app and profile, reset modem/wifi, cam is plugged in and showing green light, nothing is working. Stuck on setup screen that say...
Live video is off and on
Hi everyone! So I have a larger Nest camera system. We have 13 cameras, indoor and outdoor. We have 4 range extenders as well. My problem is viewing live video and viewing playback as well. When opening Google Home, then going to view my cameras, the...
Nest Cam Floodlight - Poor Video Quality & Poor Night Vision
Between Friday night and today (Sunday), something changed with my floodlight cam. The night vision is HORRIBLE and the quality during the day is washed out heavily. Not sure if an update was rolled but it's on 1.69 now and needs to be fixed. Anyone ...
Best Wi-Fi Router/Configuration for Nest Battery Cams?
Like others in this forum, I've been plagued with image quality problems since June, when Google released the v1.67 firmware upgrade. With the latest firmware release (v1.69), my daytime images are much better, but nighttime images absolutely suck, r...
Google Door bell battery notification ringtones
Hi Google ,I recently bought nest doorbell battery. I am having big issues with getting notifications when someone press the bell. Apple doesn’t have option to choose individual 3rd party app ringtone. Unless 3rd party have there own ringtone section...
Reset Nest Battery Cam Remotely?
I have (4) Nest Battery Cams and (3) Nest Floodlight Cams that are mounted under eaves and at various higher points around my house. To reset these cameras, I literally need to get out an extension ladder and push the reset button on each camera. Not...
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