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Cameras and Doorbells

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Introducing new 2K Nest Cams and Doorbell with Gemini for Home Read more

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How to: Change camera or doorbell Wi-Fi network

If you change your Wi-Fi password, network name or security settings, or install a new router from a new Internet Service Provider, you'll need to update the Wi-Fi settings for your camera or doorbell.RecommendedIf you're comfortable changing your ro...

David_K by • Diamond Product Expert
  • 2284 Views
  • 0 replies
  • 1 kudos

Troubleshoot setup: Google Nest camera or doorbell

Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...

David_K by • Diamond Product Expert
  • 18494 Views
  • 0 replies
  • 7 kudos

Nest Outdoor Cam/Floodlight (G3AL9) Won't Reset

I removed my driveway cam (with light) from the google home appI press and held the reset button in the backIt will only turn white, then blink after 5 seconds of being solid whiteI've held the reset button for over 30 seconds, but cannot get it beyo...

eagles123 by • Community Member
  • 1107 Views
  • 5 replies
  • 0 kudos

My Nest Cams don't allow to view history properly

I have Nest Cam (indoor/outdoor) and Nest Cam with floodlight with Nest Aware Plus. Over the last 6 months, almost 90% of the time when I click on history events videos, they just keep on turning but I can never view them just by clicking on them. Ho...

Kenny_W by • Community Member
  • 1942 Views
  • 8 replies
  • 0 kudos

My nest camera thinks I'm my brother

Hello Google I have this problem with the identify face feature on my camera as it believes that me and my brother are the same person when we don't look remotely close

zzboy10 by • Community Member
  • 465 Views
  • 1 replies
  • 0 kudos

Hello Nest, Gen 1 cannot reconnect to Nest App

I have a Gen 1, Hello Nest which began intermittently losing video and inconsistently would ring both the button sound outside and the indoor chime. I have a second Hello Nest at the side door and it is hooked up to a separate OhmKat door bell system...

JL5404 by • Community Member
  • 1228 Views
  • 6 replies
  • 0 kudos

Way To Access Old Recordings

I have a Nest Hello Doorbell, an iPhone, I use both Google Home and the Nest app. I stopped my subscription to Nest Aware a week or so ago because I am moving, and didn't care so much to lose the recordings of passing by cars and such.. Well 03/14/20...

Low Batteries

I just had my electrician install nest camera with light out back an l keep getting low battery an l don’t know why, l have nest camera out front with no light they are working fine , note the one outback is wired . Can you help me on this issue than...

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