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Cameras and Doorbells

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Introducing new 2K Nest Cams and Doorbell with Gemini for Home Read more

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How to: Change camera or doorbell Wi-Fi network

If you change your Wi-Fi password, network name or security settings, or install a new router from a new Internet Service Provider, you'll need to update the Wi-Fi settings for your camera or doorbell.RecommendedIf you're comfortable changing your ro...

David_K by • Diamond Product Expert
  • 2284 Views
  • 0 replies
  • 1 kudos

Troubleshoot setup: Google Nest camera or doorbell

Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...

David_K by • Diamond Product Expert
  • 18493 Views
  • 0 replies
  • 7 kudos

Events Triggered for Nothing

I continue to get notified of 'events' when nothing is happening. Sometimes there is rain or snow, sometimes there's nothing at all. I've turned off notifications as a result, which is a shame. Since we live in the mountains the camera isn't even loo...

Resolved! iPhone glitch

Hi there,I have installed a Nest Cam with floodlight and it won't configure/install on Google Home on my iphone 10. I can install it on another similar phone no problem, so nothing wrong with the Google end. I get part way through the process on my p...

Whyalla by • Community Member
  • 1137 Views
  • 5 replies
  • 0 kudos

Changing Alert sound when doorbell pressed doesn't work

Hi, I have a Google doorbell (battery), all set up. On my own so difficult to test. I was away from house but luckily on my phone doing something else when I saw a notification from my doorbell (didn't hear a beep or anything) someone had pressed it....

jettamc by • Community Member
  • 1868 Views
  • 6 replies
  • 0 kudos

History shows wrong camera

I have 5 Nest cameras and for the last few days when check the event history for say cam 1 it shows events from cam 2 mixed in with cam 1 or variations of that. Any ideas?

scnuke by • Community Member
  • 1152 Views
  • 5 replies
  • 0 kudos

Resolved! How to disconnect a Nest camera from a disabled Google account?

I have a first gen Nest Cam Indoor (Dropcam). Google killed my old Google account before I had a chance to disconnect it from the Nest App, as described here:https://support.google.com/googlenest/answer/9252162Now I am trying to set up the same camer...

LLT by • Community Member
  • 1293 Views
  • 5 replies
  • 0 kudos

Multiple notifications for same event

If I have notifications set up for people, doorbell, and packages, I will get three separate notifications for the same event. One for the person walking up to the door, another for them ringing the bell, and finally another if a package is left. Is ...

RY2 by • Community Member
  • 917 Views
  • 2 replies
  • 1 kudos

Nest doorbell going offline

I have no changes to network, surroundings or anything to change my setup. I constantly get over 50mb at point of doorbell, but it keeps going offline. I have tried the restart, but as away a lot I am not always about to keep restarting it. And this ...

NFKDevil by • Community Member
  • 957 Views
  • 3 replies
  • 0 kudos

Nest cameras stuck on Night Vision

I have two nest cams that are consistently failing to come out of Night Vision mode. Both cams are 2 years old. I have reset each to factory defaults, updated software, and the issue continues to happen. The issue started in winter, the cameras are i...

snwombat by • Community Member
  • 1675 Views
  • 5 replies
  • 2 kudos

Nest Hello peeling

My Nest Hello doorbell is peeling really badly and now looks awful. It is located in a shady spot so I don't think the sun caused the damage.This appears to be a common problem so is there a way to get it repaired? https://drive.google.com/file/d/1I7...

Dudda by • Community Member
  • 1396 Views
  • 7 replies
  • 0 kudos
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