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Cameras and Doorbells

Blog Posts

Camera Performance Improvements in the Google Home app Read more

Public Preview updates: Expanded support for Nest Doorbell (1st gen) and garage ... Read more

Forum Posts

Troubleshoot setup: Google Nest camera or doorbell

Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...

David_K by Diamond Product Expert
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  • 6 kudos

Resolved! Solved: Nest Hello Doorbell Won't Connect during Setup

Moderator edit: Subject updated for clarity and findability. Had an existing Nest doorbell set up for three or four years. As the battery was dying, I bought another one to replace it, hoping to avoid camera drop out issues when the doorbell is press...

My doorbell won't mount to the bracket

Ugh, my replacement doorbell is not mounting and they say the replacement does not come with a warranty. Google's solution is to buy a new doorbell even though this one still works fine, just won't mount on it's bracket. Any suggestions on getting it...

Charger for doorbell

Hi I lost the box that plugs my charge cable into the wall. Can you tell me what box I need?

Ameliav by Community Member
  • 1120 Views
  • 4 replies
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Google nest doorbell can't communicate with Google?!?!?!?!?

So I have been trying for weeks now to install a nest doorbell. Tried to install it, can't communicate with google. I tried looking at threads that have the same problem and the support staff doesn't reply for like a week, then closes the thread. So ...

Bsqrd by Community Member
  • 1004 Views
  • 4 replies
  • 0 kudos

Nest doorbell quit announcing, rings intermittantly

(need another category, not sure 'Casting Issues' fits my problem.)My wired Nest Doorbell/Camera recently quit announcing on the Nest Hellow products and rings intermittantly. The camera is online and recording incidents. I've read that the 'internal...

Palopetes by Community Member
  • 526 Views
  • 2 replies
  • 0 kudos

Camera event “couldn’t open”

Every time I try to add an event it won’t open and I get an error message “couldn’t open” then I click the open cam button and it brings me back to the live feed, it’s stuck in a loop.

Itof by Community Member
  • 992 Views
  • 7 replies
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Home/Away function doesnt work on home app

Dear Google,I have Google Nest Cam Batteries and I would like to activate the cameras when I am not at home and deactivate them when I am at home.Hence the principle of a security camera...From what I understand, there's no way to synchronize the Goo...

Aidin2109 by Community Member
  • 464 Views
  • 1 replies
  • 0 kudos
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