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Cameras and Doorbells

Blog Posts

Public Preview updates: Expanded support for Nest Doorbell (1st gen) and garage ... Read more

New updates to Google Home for camera users: new AI image detection, requested f... Read more

Forum Posts

Troubleshoot setup: Google Nest camera or doorbell

Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...

David_K by Diamond Product Expert
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Cannot add device to Google Home app

We had ATT cut our Spectrum home Internet line and we're without Internet for a couple of weeks. After getting it back online and changing network name, we had to reconnect all WiFi devices in the home. Our Google Nest battery doorbell camera had bee...

Nickhannah by Community Member
  • 3719 Views
  • 1 replies
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Nest Thermostat

Regarding Nest Thermostat, not Nest Hello: installed July 2020I don’t know why I got logged out of my Nest account but I cannot log back in. It repeatedly tells me my email or password are incorrect. I have changed my email address since this was ins...

Nest doorbell

I have a wired Doorbell 2nd generation . All seems to have been working well for a year then all of a sudden I cannot hear callers or hear video history. They can hear me but I cannot hear them or its very very faint.. I've reinstalled and checked al...

ZS555 by Community Member
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  • 7 replies
  • 0 kudos

Woodpecker Damage on Outdoor Camera

Wondering if anyone has any suggestions on how to protect against woodpecker damage on the camera? Deterrents like a fake owl or shiny discs don't keep the woodpeckers away, so I need to protect the camera. We tried spikes around the camera but the b...

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