Cameras and Doorbells

Resolved! New updates to Google Home for camera users: new AI image detection, requested features, and more!

We recently shared new updates to the Google Home app. You can read more in our community blog: New updates to Google Home for camera users: new AI image detection, requested features, and more! Have any questions not covered in the FAQ? Let us know ...

Need help with setup? Troubleshoot common Nest camera or doorbell problems

Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...

Camera missing motion at night

Hi.I am experiencing the same issue as others. It’s funny how this so called “Brad” doesn’t actually help in any way but close the threads due to inactivity. My battery powered camera misses so many motion events on a night that it’s pointless even l...

Google nest Aware history being deleted after 3 hours

Hello i have a google nest outdoor and i had a free trial for the Aware and it worked great, history was stored, i didnt realise the aware had expired and the history went back to 3 hours. i went to my google home app and applied for aware and it has...

Resolved! How to remove Nest Cam IQ from wall plate without hex tool

I need to remove my nest Cam IQ from the wall plate but I do not have the Nest provided hex tool. Can somebody please recommend an alternate method to remove the nest cam IQ camera from the wall plate?

Floodlights with camera

Hello. Is anyone having issues with these lights/camera? I was connected to the WiFi for months with no issues. Recently I lost the WiFi connectivity but the floodlights still work but not the camera. I deleted it from Google home app and now I can’t...

Can you please help me ... on how to setup my nest camera- I recently moved address locations

please help on above - to setup my next camera- I recently move to a different address

Resolved! Nest outdoor cam

How do you make the live stream picture brighter. Its very dark

Phone support

How do I speak to somebody on the phone without having to fill in 1 million friggin things?

Still no Nest Aware support for Nest Cam with Floodlight and Nest Doorbell (1st gen)

In 2022, I purchased a Nest Cam with Floodlight and a Nest Doorbell (1st generation). Both of them have been wired. I have had a Nest Aware subscription for 4-5 years. The subscription helps me monitor my three other Nest cameras from my computer. Th...

Launch of the wired Nest Doorbell 2nd generation in Europe

Hi there !Is there any news about a potential launch of the wired Nest Doorbell 2nd generation in Europe, especially in France please ?Or can I use the US version instead ?Thank a lot in advance !

My nest indoor camera's micro USB port is ALSO faulty

I say ALSO in Subject because... I've searched and searched for an answer and came across a post by JOHN F, community specialist, from 08/2021.For reference, here is the original post:Disclaimer: This thread was migrated from our previous version of ...

Google Nest Community

Blog Posts

Help Center

Forum Posts

Resolved! New updates to Google Home for camera users: new AI image detection, requested features, and more!

Need help with setup? Troubleshoot common Nest camera or doorbell problems

Camera missing motion at night

Google nest Aware history being deleted after 3 hours

Resolved! How to remove Nest Cam IQ from wall plate without hex tool

Floodlights with camera

Can you please help me ... on how to setup my nest camera- I recently moved address locations

Resolved! Nest outdoor cam

Phone support

Still no Nest Aware support for Nest Cam with Floodlight and Nest Doorbell (1st gen)

Launch of the wired Nest Doorbell 2nd generation in Europe

My nest indoor camera's micro USB port is ALSO faulty

Indoor Nest Camera

How do I stream Nest Cam 2nd Generation?

Incorrect times

Nest app and the Google App

Need Help with Google Doorbell Voice Announcement ...

How can I record more longer when set to “people” ...

new camera won't charge

Can't log in to existing Nest App

Doorbell camera (wired, 2nd gen) will not record e...

New updates to Google Home for camera users: new A...

No - I don't use automations or Routines
Yes - I have some created, but don't use them everyday
Yes - I use automations or Routines everday!