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Cameras and Doorbells

Blog Posts

Camera Performance Improvements in the Google Home app Read more

Public Preview updates: Expanded support for Nest Doorbell (1st gen) and garage ... Read more

Forum Posts

How to: Change camera or doorbell Wi-Fi network

If you change your Wi-Fi password, network name or security settings, or install a new router from a new Internet Service Provider, you'll need to update the Wi-Fi settings for your camera or doorbell.RecommendedIf you're comfortable changing your ro...

David_K by Diamond Product Expert
  • 260 Views
  • 0 replies
  • 0 kudos

Troubleshoot setup: Google Nest camera or doorbell

Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...

David_K by Diamond Product Expert
  • 16042 Views
  • 0 replies
  • 6 kudos

2023 Battery Cam No Motion Detection

Subject pretty much says it all. I bought x4 2023 Nest Cam Indoor/Outdoor models (battery).I have gone through the setup process and installed one camera for testing before I start screwing them all in permanently. I have placed it by the front door,...

adzify106 by Community Member
  • 2469 Views
  • 7 replies
  • 0 kudos

Wired Nest cameras not charging batteries

I recently installed 2 new Nest cam (battery). They are both plugged into AC plugs with the Nest camera Weatherproof 5M cables. Both cameras appear to be running on battery, rather than running on AC power. The batteries don't appear to be charging a...

Ken55 by Community Member
  • 946 Views
  • 5 replies
  • 0 kudos

Nest outdoor camera not charging

My nest outdoor camera is not charging. I plugged in another outdoor camera to the same adapter and outlet without any charging issue. This camera is less than 2 years old. Installed in September 2021. Any suggestions?

dkm220 by Community Member
  • 734 Views
  • 3 replies
  • 0 kudos

Wifi connection problems to cameras

Trying to connect camera to new fibre Wifi. No problem connecting 2 indoor cameras, thermostats, and smoke alarms but spent hours trying to connect outdoor camera. tried everything on trouble shooting guide and 3 hours on phone. Now being sent to the...

Robdoc by Community Member
  • 3232 Views
  • 10 replies
  • 1 kudos

Resolved! Google Nest doorbell and camera

I currently have a Blink (product) video doorbell and mini-camera and I am looking to change to a differentcompany product. The Blink system is too finicky and after a year I am frustrated and need to move to something else.I am currently reviewing t...

jzaccardo by Community Member
  • 3136 Views
  • 6 replies
  • 0 kudos

Missing event footage on battery doorbell

I have the nest aware plus subscription with my battery google nest cameras and doorbell. I had an event happen at my house but the doorbell didn’t show event history for that part of the event. Is there a way to find out what happened and why it isn...

Nicole10 by Community Member
  • 906 Views
  • 4 replies
  • 0 kudos
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