Public Preview updates: Expanded support for Nest Doorbell (1st gen) and garage ... Read more
Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...
HiI need help if you know the resolution.I have both indoor and outdoor nest cameras (wire and bayyery ), I noticed everytime the power outage due to bad weather, I was unable to reactivate all of my cameras after having electricity back on. Does not...
Hello, My nest doorbell will not stay in the mount. It appears to be due to the button at the top not engaging with the mount. There are numerous posts on here indicating the same issue. However, since I am just outside warranty (had device for about...
Why does my doorbell require being viewed and setup using the Nest App while the outdoor cameras I purchased required the Google Home app still? I purchased all devices at the same time, last year. I had this issue when I set them up, but assumed it ...
Hi all,I’ve seen multiple posts on this topic so I’m not hopeful there will be a fix or admission from Google of a fundamental product issue, but here goes….We receive terrible latency from the time the doorbell is physically pressed to the notificat...
The battery used to last several months. But since the Home app refresh the battery life has dropped significantly. I'm having to recharge roughly every 2 weeks.I have Zones set up so it only reports on actual door visits. I get maybe 5-6 alerts a da...
I e read through your other chats regarding the nest doorbell/camera battery charging slowly. I’m using the charged cable that came with my nest.I’ve tried different outlets. The cables are not frayed. The charging port is clean. It’s been charging f...
Is the new indoor google camera capable of staying zoomed in on a specific frame and monitoring for noise notifications? I was previously using the Nest App to monitor and control my google home products, but recently purchased a new camera. The came...
Hey all! My house has a stupid doorbell installed on the side of the door frame instead of facing out. Anyone have any ideas on how I could install the nest doorbell so it faces outwards and not at a 90° to my house?
Hi there,Many cameras have an "anti-flicker" setting, which changes the video between 50Hz / 60Hz so that if you have lights that are on 50Hz for example, the camera can be synced to the lighting frequency and you don't see a flicker. I don't see suc...
It isn't bad enough that you cannot get any help on-line, but even your Corporate office doesn't answer their calls. Customer Service is sorely lacking. The competition is looking better than ever.All I want to know is where I return my existing came...