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Cameras and Doorbells

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Introducing new 2K Nest Cams and Doorbell with Gemini for Home Read more

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How to: Change camera or doorbell Wi-Fi network

If you change your Wi-Fi password, network name or security settings, or install a new router from a new Internet Service Provider, you'll need to update the Wi-Fi settings for your camera or doorbell.RecommendedIf you're comfortable changing your ro...

David_K by • Diamond Product Expert
  • 1636 Views
  • 0 replies
  • 1 kudos

Troubleshoot setup: Google Nest camera or doorbell

Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...

David_K by • Diamond Product Expert
  • 17745 Views
  • 0 replies
  • 7 kudos

Wired Doorbell No Video History

Had to replace 2yr old Nest Hello due to overheating. Now, we have the newer version, and we are experiencing issues.Yesterday, the app notified me that the device was offline. Device temp felt normal, had power, and was still connected to WiFi. Took...

Nest Outdoor Battery Camera - factory reset doesn't work

The camera went offline. Tried to restart it - didn't help. Deleted camera from Home app. Tried factory reset - it doesn't work. Holding down the reset button for 12 seconds - the light is still white. The camera reboots and the light turns green, th...

IvanK by • Community Member
  • 6277 Views
  • 23 replies
  • 2 kudos

Dead Doorbell

My Nest doorbell suddenly just died. Not battery died. Died died. It was still working on 9/15 in the morning but since then it wasn’t connecting. So I took it down to charge (even though it said it had over a week left of charge) and the status ligh...

maellab by • Community Member
  • 1956 Views
  • 10 replies
  • 0 kudos

Nest outdoor camera replacement magnetic mount

I have 3 of these cameras that I need to install, but we do not have the magnetic wall mounts for them. I have 4 installed now that are functioning but need to add 1 or 2 more. I do not know when or where these were first purchased. The person who or...

lcpc by • Community Member
  • 651 Views
  • 3 replies
  • 0 kudos

Upload to "cloud" from camera

How do I set up my camera so it uses less wi-fi data? Is there a setting so it downloads to "cloud" during the night? Uses too much upload and my wifi keeps crashing.

csbabb by • Community Member
  • 857 Views
  • 2 replies
  • 0 kudos

Resolved! If I upgrade to Nest aware for 24/7 recording will I be able to see recordings from before upgrading

We have several Nest Cameras (battery) around our building. I was informed this morning that there was an incident three days ago and we wanted to see what happened. We are NOT subscribed to Nest Aware for 24/7 monitoring right now, however, if I upg...

sdrowne by • Community Member
  • 1699 Views
  • 3 replies
  • 0 kudos

Doorbell phone notification delay

And I'm another dissatisfied customer who is experiencing an intermittent delay in getting a doorbell notification. I have just missed out on an important delivery.Google - sort out your unfit for purpose systems!! Seriously, get with the programme a...

HJR2000 by • Community Member
  • 1483 Views
  • 5 replies
  • 1 kudos

Dropcam installation

Hi, I have a dropcam camera and i moved to a diffplace. I am finding hard to connect to the new network. I am getting C309-400 error while executing the exe file. Kindly help or throw some light if someone encountered this issue and fixed it successf...

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