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Cameras and Doorbells

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Introducing new 2K Nest Cams and Doorbell with Gemini for Home Read more

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How to: Change camera or doorbell Wi-Fi network

If you change your Wi-Fi password, network name or security settings, or install a new router from a new Internet Service Provider, you'll need to update the Wi-Fi settings for your camera or doorbell.RecommendedIf you're comfortable changing your ro...

David_K by • Diamond Product Expert
  • 1585 Views
  • 0 replies
  • 0 kudos

Troubleshoot setup: Google Nest camera or doorbell

Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...

David_K by • Diamond Product Expert
  • 17699 Views
  • 0 replies
  • 7 kudos

Wired nest camera won't connect

Hello, Had my wired nest camera all set up. After a month it disappeared from my google home app.So I attempted to factory reset it however the blue light to link to my wifi does not come on.I also tried to re add the device with the QR code and get ...

Polkadot by • Community Member
  • 1470 Views
  • 5 replies
  • 0 kudos

Cameras in away mode record pets but not the pet sitter

I have cameras set to record when in away mode. I can see my pets and get motion alerts except when people who have access are in the house. I have nest doorbell but not using for home / away. Nest thermostat is only using home / away for eco temps. ...

Rgsoren by • Community Member
  • 1022 Views
  • 3 replies
  • 0 kudos

Google Camera Flood Light and Google Hub Notifications

I'm trying to setup a notification on a Google Hub for my parents. I thought it was going to be simple. Has anyone figured out how to make a Google Hub play a sound when an event is detected by the Google (Nest) Outside Camera/Floodlight? The only re...

Nest Hello film is peeling

Hello, This is the second time my nest hello doorbell has peeled. The current one was a replacement sent from the previous time this issue occurred. Can someone from the community please assist in replacing this device again. I am unable to access th...

Nest doorbell latch clicker won’t release

I’ve recently fitted the new Nest Doorbell but the clicker latch is very tight and it wasn’t easy to lock it onto the wall plate. But after I got it to lock in place, although not flush to the plate, it now won’t open with the pin device! And I’ve tr...

JonB123 by • Community Member
  • 1182 Views
  • 4 replies
  • 0 kudos

Nest camera

Hi we lost video history for about 9 hours throughout the night. Is there any way near can retrieve video that we lost?

4x4brb by • Community Member
  • 856 Views
  • 5 replies
  • 0 kudos

Resolved! Nest Camera Outdoor - Excess Power Usage

I own 5 outdoor Nest Cameras. I've connected all but one to some Tapo P110 energy monitoring plugs. 3 of the cameras use around 2 watts power, which is what I expected. However, one of them is using over 8 watts, nearly 9 watts all day long. That see...

pt44 by • Community Member
  • 5616 Views
  • 5 replies
  • 0 kudos

Nest Battery Cam - Won't Reset & Won't Reconnect

I've had my Nest Battery Cam (set up outdoors) for around a year. It's worked perfectly until about a month ago. It suddenly became "unavailable." I have it connected to a solar panel charger. So I thought perhaps it had not received enough sunlight ...

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