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Cameras and Doorbells

Blog Posts

Introducing new 2K Nest Cams and Doorbell with Gemini for Home Read more

Camera Performance Improvements in the Google Home app Read more

Forum Posts

How to: Change camera or doorbell Wi-Fi network

If you change your Wi-Fi password, network name or security settings, or install a new router from a new Internet Service Provider, you'll need to update the Wi-Fi settings for your camera or doorbell.RecommendedIf you're comfortable changing your ro...

David_K by Diamond Product Expert
  • 1472 Views
  • 0 replies
  • 0 kudos

Troubleshoot setup: Google Nest camera or doorbell

Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...

David_K by Diamond Product Expert
  • 17541 Views
  • 0 replies
  • 7 kudos

Resolved! Security Set Screw Size for 2nd Gen Nest Wired

Does anyone know the dimension of the small setscrew that is used to secure the second gen nest wired camera to the wall mounting plate?Somehow mine came out. None of the forum posts have any information. Everyone keeps saying it's an M3. It is *not*...

Moo by Community Member
  • 5826 Views
  • 12 replies
  • 0 kudos

Resolved! Wishlist Google nest cam

Love Google. All my smarthome devices are Google. I'm not bitching about that.Google Nest Cams. Love them, slick, pure and great to set up and use. Floodlight feature, great! Area of veiw, great!Wishlist.....1. Timestamp on the god dam video. . . . ....

Kimrg by Community Member
  • 1204 Views
  • 4 replies
  • 2 kudos

Unable to find Nest Cam in Setup

I have a Nest Camera Outdoor, wireless. And I had to get a new router, so the router that was connected to the camera is no longer available. I have been unable to get my Nest Camera into setup mode to connect to it with my phone. I have factory rese...

TH6 by Community Member
  • 4534 Views
  • 8 replies
  • 1 kudos

Can't download video outside of detected event clips?

Sounds like there's _still_ no way to download video outside of detected events (aside from this workaround)? (This is even when the camera is plugged in.)> You can only download video clips from detected events in the video history. You can't downlo...

Digital Privacy Screens

I currently have 3 Nest cameras setup as security cameras on my house, and, as I have neighbours either side of me and due to the available angles I can move the camera on their magnetic base, the cameras do catch slight parts of their rear garden, h...

Iano23 by Community Member
  • 1186 Views
  • 1 replies
  • 1 kudos

Nest cam won't reconnect after charging

Nest cam operating fine for months on battery power. Recharged it to 100% on my wired stand (where it also operated fine). Off the stand, it will no longer connect on battery power. Google rep wanted me to do a complete reset, which would be a huge d...

buschd27 by Community Member
  • 1139 Views
  • 4 replies
  • 0 kudos

Indoor Nest Camera keeps going offline

Hello, I recently bought an indoor Nest Security Cam 1080p (Wired)- 2nd Gen, and placed it in my house. It routinely goes "offline." Seems like when I come home it works again but when I am gone for awhile it goes offline. I have unplugged it multipl...

JeffRay80 by Community Member
  • 977 Views
  • 4 replies
  • 0 kudos

Nest App not working with second generation nest doorbell

I just installed my second generation nest doorbell wired, and found out that you cannot view it through the Nest app. It’s only viewable through the Google Home app now which makes no sense. Now I have first generation next hello and the first gener...

Epiman123 by Community Member
  • 2674 Views
  • 9 replies
  • 0 kudos

Battery doorbell sucks

My Google battery doorbell is 1 year and 1 month old, which means it is out of warranty. For 2 to 3 weeks, the charging feature has failed. It charges to 45%-47%, and then stops, and never gets any higher no matter how long I leave it on the charger....

dlrowell by Community Member
  • 929 Views
  • 4 replies
  • 0 kudos
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