New updates to Google Home for camera users: new AI image detection, requested f... Read more
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Resolved! New updates to Google Home for camera users: new AI image detection, requested features, and more!
We recently shared new updates to the Google Home app. You can read more in our community blog: New updates to Google Home for camera users: new AI image detection, requested features, and more! Have any questions not covered in the FAQ? Let us know ...
Need help with setup? Troubleshoot common Nest camera or doorbell problems
Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...
Nest Hello Doorbell
Hello, I have a Nest Hello Doorbell with the peeling issue on the front of it. Is there a fix for it?
Resolved! Google nest door bell trouble after factory reset
hi there,I know this question has been asked in different ways. Here’s the crux of my situation: I have had a Google nest wired doorbell working for over a year I recently had to do a factory reset of my Google Wi-Fi. All of my devices reset fine exc...
Nest Doorbell won't replay events
Hello Janthadeus Sorry I was away and you closed the thread before I could reply. So I tried reseting the camera, clear cache and reinstall the app. I still can't reply the Past events . I see only the thumbnails. Should I disconnect the doorbell?
Nest hello peeling
Hi the face of my camera has almost completely peeled away over the past two months and now looks an eye sore. Camera is 2 years old to the day will warranty cover this?Please see image attached
Can I get yesterdays video without the subscription?
My home was burglarized. I need footage from Thursday 4pm cst to 8pm if this is possible I really need your help
Google nest camera won’t work with nest app
I’ve been a long time nest user. I have many many home products. I went to buy additional cameras from the ones I already have and was sad to learn that they will not sync to the Nest App. I’m sorry but the Google Home app is complete garbage in comp...
QR code isn’t connecting
My QR code isn’t connecting. I bought 4 cameras and 2 of them aren’t working. 2 of them work so I know I’m doing it right. I can’t seem to contact anyone that can help me return.
Doorbell chime
How do I make my doorbell ring inside so I can hear it when I have company coming? I have a camera that is working on the doorbell but it’ll chime outside but not inside so I don’t know when anybody’s here and that’s it James
How can I file a complaint? Looking into my rights.
I have 3 nest battery cameras that suddenly stopped working and will not re-connect. I took two of them down to charge, and they would not reconnect. I called customer service and proceeded to spend the next hour plus on the phone with her. I had a p...
restarting after Factory reset
I had a problem with doorbell and did a factory reset. I then tried to reload doorbell to my Wi-Fi etc. When I try to restart the app, it tell me that doorbell is already on an account and that must deleted. The account is my account and I am trying ...
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