Public Preview updates: Expanded support for Nest Doorbell (1st gen) and garage ... Read more
Forum Posts
Need help with setup? Troubleshoot common Nest camera or doorbell problems
Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...
Cannot find new ringtones on my nest doorbell camera
When I go into my nest app, I cannot find any option to change my ringtone or theme for the doorbell. I have looked under Device Options in the settings of the camera from my nest app but there is literally no option to change the ringtone. See the s...
Broken camera
I have a broken camera and want to replace, will the charges recognize that is replacement or will understand as new equipment? I don’t want to pay for the one that is broken
Electronic chime
Is the CHIME CONNECTOR required for a ELECTRONIC WIRED CHIME when installing the 2nd GEN Nest doorbell? Wiring ?
There was a problem connecting to the nest service. Please try again later.
“There was a problem connecting to the nest service. Please try again later” - Nest appThis has been constant and ever since we bought the doorbell and Nest Aware subscription. Across all our devices we try to view the video and it give between 1-5 s...
Outdoor camera
I have 5 outdoor cameras and I just installed a new one on my porch and it is not detecting people. I can walk up to my front door and the camera does not register anything. I have power cycled the camera, created activity zones, and turned up the se...
Can i check my google doorbell video from overseas?
Just wonder am I able to check the video on my google doorbell from overseas?
USB-C / Gallium Nitride
Battery powered security systems are always beset with increased downtime, particularly those without a removable battery.Fumbling around for a proprietary charger when USB-C is soon to become the standard method of power transfer in the EU market (p...
Impact resistant material
Why was the battery powered casing made from a brittle polymer, why not something with a little more impact resistance ?
Black outdoor camera
There is a black paint that doesn't reflect hardly any light (it's very popular on another Google service: YouTube) and would do wonders for an outdoor camera.If that is too expensive, could there not be a simple black option ?
Clearer local streaming
Although off-site remote monitoring will be the primary use case for most cameras, there are times when on-premises and within range, that a local connection could be established over a much faster band e.g. 802.11ac/ax. A local connection could boos...
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