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Cameras and Doorbells

Blog Posts

Introducing new 2K Nest Cams and Doorbell with Gemini for Home Read more

Camera Performance Improvements in the Google Home app Read more

Forum Posts

How to: Change camera or doorbell Wi-Fi network

If you change your Wi-Fi password, network name or security settings, or install a new router from a new Internet Service Provider, you'll need to update the Wi-Fi settings for your camera or doorbell.RecommendedIf you're comfortable changing your ro...

David_K by Diamond Product Expert
  • 1618 Views
  • 0 replies
  • 1 kudos

Troubleshoot setup: Google Nest camera or doorbell

Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...

David_K by Diamond Product Expert
  • 17729 Views
  • 0 replies
  • 7 kudos

Ourdoor nest cameras (battery) going offline after charging

I have three outdoor battery cameras that are a little less than half a year old. Recently two of them needed charging, I charged them with the provided charging cord and set them back up. They were online briefly and now have both gone offline and a...

jonmo by Community Member
  • 716 Views
  • 3 replies
  • 0 kudos

Nest app & Google home… WTF

Why on earth would you require multiple apps for your product?!?! I am so pissed off with this stupidity that I’m ready to return everything and start over with Ring. the Nest app is nice and used 100% of the time but now we will need to switch to th...

Notifications and Recording not working

I've had my Google Nest Doorbell a little over a month now. The notifications have stopped, it no longer senses motion, and no recordings.I was on the phone last night with customer service, and although the representative as nice and walked me throu...

Jen4224 by Community Member
  • 2126 Views
  • 8 replies
  • 3 kudos

Doorbell Camera has stopped working

After working fine for over a year, this week the camera on our 1st gen Nest Hello has stopped streaming. It works in all other respects; the chimes, both hard-wired bell and notification on the hubs, sound as usual, the doorbell appears connected in...

Chris_Cope by Community Member
  • 1371 Views
  • 6 replies
  • 0 kudos

Nest Products are Horrible

I had 2 nest IQ outdoor cameras just stop working after a few years and the company's response after them draging out email after email after email asking me to take pictures and videos then to tell me sorry you just wasted $800plus. DONT BUY THEIR C...

Mgarretson by Community Member
  • 1077 Views
  • 3 replies
  • 1 kudos

Setting up google doorbell 2 nd generation wired

Hey, we have recently had fitted our google doorbell, I’m trying to add the doorbell to my google home app and then want to connect it to all my other google devices, I go into the google home app select add device and select the doorbell, it then as...

Nest iQ Camera Cables Deteriorated

I have two outdoor Nest iQ cameras and one has gone offline. There is power we’re it is plugged in. I checked the cables and both have started to deteriorate. I’ve tried to find replacements but they are nowhere to be found. Does anyone know where I ...

GusDaniels by Community Member
  • 1796 Views
  • 8 replies
  • 0 kudos
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