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Forum Posts
How to: Change camera or doorbell Wi-Fi network
If you change your Wi-Fi password, network name or security settings, or install a new router from a new Internet Service Provider, you'll need to update the Wi-Fi settings for your camera or doorbell.RecommendedIf you're comfortable changing your ro...
Troubleshoot setup: Google Nest camera or doorbell
Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...
Can’t add Nest cameras to more than one iPhone or iPad
I recently migrated my Nest Aware account from Nest to Google Home, and now I can only get my Nest cameras to appear on one iPad. How do I get these devices to appear on additional iPhones and iPads?
Nest Camera picture goes purple
I have a nest aware camera and at certain times in daylight I have a purple colour on certain parts of the picture. And later it disappears. Any help please
Nest Hello - Super slow connecting
I purchased a Nest Hello (wired) today which was installed by a professional. When the bell rings it is super slow to connect! It it is a few feet from a modern high speed router and on the same network and I have tried rebooting the router and the a...
Resolved! Nest camera adding the weatherproof charge cable
I was using my Nest camera in battery mode for several months and it worked fine. I'm tired of taking it down to charge it and I purchased the Google Nest Cam weatherproof cable online. Installed it yesterday and now my Google Home app indicates batt...
Subscription
How do I add a camera to my Nest Aware account. I paid my subscription fee of $80 for doorbell camera and camera and am not getting any history on my camera. I would really like to talk to someone but who and how can I? Please advise.
Orange LED Light
Recently my Google Home (Nest cam indoor gen 1) has started to show an orange light. The documentation says an orange light due to connection issues. I have a good connection to my camera (I can access it). I have tried restarting the camera, it goes...
Need footage before subscription
Hi there - I think this is a long shot but I need access to footage from my nest before i paid for a subscription. I see that a package was left for me on the 11th of february, but we never brought one inside that day, so i am concerned someone stole...
Resolved! Moving 2nd Gen Google Nest Security Cam (wired) to New House
Hi, I'm trying to move my 2nd gen Google Nest cam to a new house. I don't have the QSR sticker. I tried following directions to bring the camera online by using the set up code on the bottom of the camera but it doesn't work. How can I get the QSR st...
Resolved! Nest Doorbell 2nd Generation - do you need a chime?
We got the nest doorbell 2nd Gen wired but the people who lived in our house before us uninstalled the doorbell chime and dry walled over the wiring. We have the 16volt transformer installed and ready to go but I’ve heard mixed reviews of if you need...
Resolved! Nest Hello camera changed angle
Hi,One recent friday afternoon, the camera view changed to only show a right side view of the doorbell, instead of a wide angle view that shows right and left. I tried playing around in the app, but it doesn't seem to have any options to adjust the a...
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