Public Preview updates: Expanded support for Nest Doorbell (1st gen) and garage ... Read more
Forum Posts
Need help with setup? Troubleshoot common Nest camera or doorbell problems
Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...
How do I remotely restart a camera?
I have an original Nest outdoor camera at my parents house, far from me. It has disconnected. They tell me it has power and a pulsing blue light. The wifi is up at their house. Can I reset this and reconnect remotely? I have a photo of the QR code an...
Cancel Nest Camera Subscription
I am thinking this Nest is nothing more than crap. Anyway, I have had a subscription with Nest at least 5 years, well before Google sucked it up. I never signed up with Google and simply stayed with Nest. Now that I have moved and left my camera for ...
Nest doorbell lens crack
Hi, I have submitted two forms in an attempt to speak with any google employee re: replacing doorbell lens. Have not heard back. trying to avoid outright buying a new doorbell when this one is otherwise in perfect condition. any other ways to get it ...
I am Beyond Frustrated
I recently had a ton of products installed. ADT security system, 6 Google Nest cameras, 3 Google Nest thermostats, 3 TVs with Google, and a Google Nest doorbell. I updated my router and wifi password to be more secure. I was able to connect the TVs e...
No notification sound
Wired nest doorbell. 3 phones have the app. My phone is primary phone which is a Samsung Galaxy a10e the other 2 are Motorola play. My phone shows the activity but does not give an audible alert, the other 2 phones do.Have spent hours on the phone wi...
Resolved! Cannot turn on Notifications on an iPhone - blank screen
I am unable to turn on notifications for Google Home in my iPhone 13. The screen to set this is blank. Steps to reproduce my issue:1. From the Notifications screen on Google Home, it says “All Home app notifications have been turned off in this phone...
Not receiving notifications to my phone
I have been around and around on this website. And I’ve tried everything on the app and my phone. I’m not getting any notifications when events are happening when I’m away from home.
Resolved! Nest 1st gen IQ Outdoor Camera lens fell out - glue back in?
I have two Nest Outdoor IQ cameras that have been installed for more than a year and have been working OK. Remarkably I found both of the round clear plastic lens that cover the camera on the ground adjacent to the cameras. The round clear plastic pr...
Nest Doorbell (battery) - video feed stutters then goes offline
Hi, I've recently moved home. New Virgin Media connection, strong 200mb signal all over house. I connected up the nest doorbell (battery), but the video stutters for a few seconds, spinning blue ring, then goes offline - audio seems to stay connected...
How to download events outside of activity
This is some advice for others who have 24/7 recording and would like to download video clips from footage with no activity.It's not the best solution, but the only way I know how. Use a screen record app. I have a Samsung phone with a built-in scree...
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