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Cameras and Doorbells

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Introducing new 2K Nest Cams and Doorbell with Gemini for Home Read more

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How to: Change camera or doorbell Wi-Fi network

If you change your Wi-Fi password, network name or security settings, or install a new router from a new Internet Service Provider, you'll need to update the Wi-Fi settings for your camera or doorbell.RecommendedIf you're comfortable changing your ro...

David_K by • Diamond Product Expert
  • 1645 Views
  • 0 replies
  • 1 kudos

Troubleshoot setup: Google Nest camera or doorbell

Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...

David_K by • Diamond Product Expert
  • 17762 Views
  • 0 replies
  • 7 kudos

Google nest doorbell

Bought a new house, came with a Google nest cam (battery version). We’ve downloaded the Nest and Google home app, we’ve attempted to add the device several times without luck. Vicious cycle of ‘something went wrong, try again or try to turn on and of...

no video history

Hello, I am not sure why I can't see any video history on my web browser or Android device. I wonder if someone can help to lighten up this issue. I was able to view and download them before but not able to do that anymore.Thank you so much in-advanc...

HP- by • Community Member
  • 793 Views
  • 4 replies
  • 0 kudos

Google home messing with phone audio

Is anybody else having issues with Google home? I got a new gen 2 wired nest doorbell. Ever since I downloaded home, it has been messing with my phones audio. It glitches the audio of any video I watch. When I go to lower the volume it keeps going up...

Resolved! Doorbell notifies my phone, but will NOT ring the chime

Recently installed a Google Nest Doorbell (wired, Gen 2), and it will notify my phone, and show me live video, etc., but will not ring my indoor chime. I checked the transformer and it meets specifications (16 Volts and 10 VA). The hammer in the chim...

HeWhoIsMe by • Community Member
  • 2420 Views
  • 10 replies
  • 1 kudos

Resolved! Chime Buzzing 5-6 seconds in between 1st and 2nd Bong

My mechanical chime buzzes for 5-6 seconds between the 1st bong and the 2nd bong. I have a 24vac, 40 va transformer & have connected the chime adapter as described in the directions. Everything else works normally. It appears that the first bong occu...

jimg9453 by • Community Member
  • 715 Views
  • 2 replies
  • 0 kudos

Notifications only on one phone in family group

I have two Nest/Google doorbells (wired). They used to send notifications to all three phones in my family. Now, only one of the phones gets the notifications. This started maybe a couple of months ago. I'm listed as the owner, but my phone doesn't g...

merael007 by • Community Member
  • 916 Views
  • 3 replies
  • 0 kudos

Google Camera Event History

I have several Nest cameras. And primarily I have been using the Nest App. When I upgraded to the new Google Nest Doorbell (wired Gen 2), I find that I can view my new device and older camera live feeds on the Google Home App. I can review the event ...

Ontario1 by • Community Member
  • 1271 Views
  • 3 replies
  • 1 kudos
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