New updates to Google Home for camera users: new AI image detection, requested f... Read more
Forum Posts
Need help with setup? Troubleshoot common Nest camera or doorbell problems
Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...
Resolved! not migrating nest to google
Nest app wants me to migrate to Google home. I do not want to do that. I can't add a user without migrating. There is no info about staying on the nest app and not migrating to Google. It used to work fine with total access for my wife & I. Now only ...
Google Nest Wired Doorbell - Everything works but no push notifications
Hello All!I have used Alro video doorbells for years and in multiple locations. It always works well, and wherever my wife or I am, when someone pushes the doorbell, we immediately get a ringing and a screen popup on our iPhones to accept the video d...
Resolved! Video
Anyone else have issues watching their video history? When I scroll on the app (I have an iPhone 12 Pro) all the video displays, but when I stop scrolling, it freezes. The live video is perfect. I have shut app, reset phone and uninstalled/reinstalle...
Unwanted zoom
Hi,my camera zoomed in on a area unexpectedly and has stayed there. I unplugged it and even removed it from my nest account and added it again, but the problem exists. I do not have enhance option. Any ideas, tips, suggestions?
Resolved! Nest indoor camera - I need to get the 6-digit code off the back of the camera. I am not near it.
I have a Nest Indoor Camera in my Florida home. Its been great for several years. This week, I left that home to come to Massachusetts for the summer, but neglected to reconnect the camera to wifi after I installed new wifi router. I have the serial ...
Resolved! Shutting off, or covering infrared light on Nest Cam
I am currently using two original indoor Nest Cams for viewing outside the house through windows. I have purchased third party infrared bulbs located outside the house for night light sources. However, I have had to use electrical tape to cover the N...
cannot add doorbell to my nest account on my laptop
I have my nest account set up on my laptop and my wired camera in the house works on the website. However, I do not see an option to add a battery doorbell to the account. Does anyone know how I can get the doorbells to show up on my laptop?
Blue spinning wheel and history freezing on iOS apps
Why have you closed the thread regarding the IOS app problem viewing history everyone is having? I have had an open support ticket for a month but you don’t seem to be resolving it.
Nest outdoor 1set generation
Hi have a first gen outdoor camera and I have tried everything to get them working. ar first when the power goes out they never come back online and have to unplug the usb and wait 10 seconds and reconnect and it work. Now not even that works anymore...
Google Nest Doorbell - Peeling issue
My doorbell has been peeling slowly since I got it. I thought it wouldn't bother me since it wasn't severe at first, but it's gotten bad enough that it really does bother me. Is there any way to fix this issue? I've seen some posts show individuals w...
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