New updates to Google Home for camera users: new AI image detection, requested f... Read more
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Resolved! New updates to Google Home for camera users: new AI image detection, requested features, and more!
We recently shared new updates to the Google Home app. You can read more in our community blog: New updates to Google Home for camera users: new AI image detection, requested features, and more! Have any questions not covered in the FAQ? Let us know ...
Need help with setup? Troubleshoot common Nest camera or doorbell problems
Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...
Resolved! Trying one last time
Moved into a (new to us) house here in FL, and it came with a lot of neat stuff, not the least of which was a NEST thermostat that I got up & running in no time flat, with no problems. 100% happy with that. The doorbell? Ehhhh, not so much. It's eith...
Connect nest hello error nc0009
Hii have tried almost everything i can think of and i still get the nc0009 error when connecting my nest hello to the app. I have the nest wifi mesh network so would think it should be smooth. i tried restarting app restarting network even factory re...
Resolved! Missing time frames
Most of the time my history of event will only show a few time frames, certainly nothing like 24 hours. When I CAN see more than that, if I scroll through and tap one, it won't show it in full view. Then the darn thing just disappears on me! This mor...
Video feed on my outdoor nest camera
Is there a way to record continuous feed from my outdoor camera? Right now it only “saves” when a car comes up my driveway. My neighbor across the street was broken into and I wasn’t able to see any video feed from around the time it happened.
New doorbell won’t connect
I have tried all the following multiple times and nothing has helped - restart phone- log out and log back in to google home -factory reset bell-restart routerWhen connecting to wifi it keeps throwing a "can’t connect to assisting device I just insta...
Two Nest Hello, 1 Transformer, and NO Chimes
CURRENT SETUP: I have 1 Nest Hello Doorbell installed with Doorbel Chime. I NO LONGER want the chime.I want to Add 1 more Hello Doorbell and Remove the Chime. I have a 24Vac / 40VA Transformer and new wire i will run where it needs to go. Everything ...
live camera noise
Hello I just had the google nest doorbell installed today i am watching the outside through the camera on the app on my phone i hear birds chirping and the cars as they go by how can i turn the sound off so only the picture of the outside shows? Bird...
Camera picture is flickering AND can't add it to nest app
I have a wired Nest indoor camera that I just bought from the google store (April 2022) and I added it to a new Google home in my google home app.But the picture is flickering. It looks like lines running through it. Maybe from the LED lights?? How d...
Can't use Chromecast?
Kind-of odd that you can't Chromecast a Nest Cam (Battery). Is Chromecast being phased out, or is this a planned feature that will hopefully come soon? I'm a big fan of Google Products, and this is just disappointing.
Nest outdoor camera (wired) green light is off.
My camera just stopped. I have two Nest outdoor cameras (wired) and one no longer has the green light on. I unplugged and then plugged the power back in. No luck. Any suggestions?
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