New updates to Google Home for camera users: new AI image detection, requested f... Read more
Forum Posts
Need help with setup? Troubleshoot common Nest camera or doorbell problems
Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...
Nest Indoor Wired Camera 2nd Gen not showing live video even with status light as solid green
My Nest Indoor Wired Camera 2nd Gen not was working fine previously. I disconnected it for a few weeks while I was moving and since then I am unable to see live feed.I have RESTARTED and I have completed a full FACTORY RESET but the issue is not reso...
Nest cam will not connect
I cannot get my nest indoor cam to connect. It keeps telling me the password is wrong but I know the password is not wrong. It tells me to try and set it up on my computer by using a USB, but apparently the Mac set up they have is outdated and doesn’...
Is use of a metal oxide varistor (MOV) an appropriate remedy for Nest Hello's failing battery?
Hey folks. This thread will be moved over to the main thread on this issue. This thread itself will now be locked. Best regards, Brad.
Resolved! Google Doorbell (battery) stuck on downloading update
I had to factory reset my doorbell because it was sometimes sending a notification 5 minutes late (and sometimes not at all). Did the reset and removed it from the Home app. Set it up again, no problem there, however at the end of the install it star...
Another cracked doorbell
I have a nest hello that’s less than 2 years old and is already cracking. It’s under a fully covered porch and isn’t exposed to any kind of extreme elements. Google’s response? Sending me a link to googles store to “purchase a new one” because mine i...
Watching Google Cameras on a PC
Will a Google representative please address if or when Google Cameras (not the old Nest cameras) will have the ability to be viewed on a PC?Thank you!
Resolved! Doorbell motion alerts
I only get notifications for motion/door chime when my nest app is set to away, I need this to alert me even if I'm set to home.
Missing Event History
Our Nest doorbell has been recording events all week and as of this morning all previous days are now saying “no recorded events”. I see previous posts similar to this but unfortunately no response that seemed to resolve it. Any tips on how I can get...
nest camera with floodlight wired
hi i got the cam installed by a electrician went through the step sequences got to the pont turn power back on at the circuit breaker wont allow me to move forward just recycles back through the set up steps again
Magnetic Mount
I need a replacement Magnetic Base for my Nest Cam Battery. I am unable to find one available for purchase anywhere. Please help!
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