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Chromecast

Blog Posts

Chromecast with Google TV Now in HD or 4K Read more

Reconnect Chromecast to your Wi-Fi Network Read more

New Chromecast with Google TV (HD) now available! Read more

Forum Posts

Need help with setup? Troubleshoot common Chromecast problems

Here are some steps I recommend to resolve issues during the setup of your Chromecast.Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ensures your phone or tablet does not try to use mob...

David_K by Platinum Product Expert
  • 11551 Views
  • 0 replies
  • 8 kudos

Problems in setting up WiFi with Chromecast using iPhone

I have restarted my whole chromecast, updated my phone, updated my apps, made sure my local network access is on, and I still receive this message:bedroom tv may be set up, but we could not communicate with it from your iPhone. Make sure that you hav...

Resolved! Chromecast factory reset issue

Today we got a new Internet line installed and needed to connect our Chromecast to the new network.In trying to do this, I mistakenly removed our Chromecast from my Google Home account, and on trying to reconnect it to my account I am told that I nee...

VThompson by Community Member
  • 21044 Views
  • 5 replies
  • 3 kudos

Each time after restarting only cast working

To cast screen using Google home to Google TV. I need everytime to clear cache and force stop Google Play services or needs to restart my Android mobile then only cast screen works otherwise it will never works for me. May be Google Play Services wil...

Prraneth by Community Member
  • 387 Views
  • 3 replies
  • 0 kudos

Why do only some apps let me cast?

When I use my iPhone to cast Disney+ I can cast fine but I can’t cast for other apps like Spotify or Kayo- it tells me there are no devices discoverable. My partner has issues casting anything from his android.

Cass2 by Community Member
  • 595 Views
  • 12 replies
  • 1 kudos

YouTube Kids unavailable in kid profile

I have two seperate Chromecast devices: the 4K version and the HD version. I bought them together at Best Buy yesterday. They are both set up the same, on two different TVs in two different rooms. When signed into my kid's profile, we can see and use...

Getting into Chromecast Ultra settings so I can change options

I cast fine from a web browser to my Chromecast Ultra via ethernet. But I need to change it to allow output at 1080 resolution. I was told several years ago I can change settings like that ONLY from the app via wireless. I can't get the app to work.

TCMullet by Community Member
  • 969 Views
  • 11 replies
  • 0 kudos

How to change to 1080i resolution

my tv is a bit old, only supports 1080i, not 1080p. I read a few places 1080i support was added in an update a year or 2 ago. Has this changed?

Chromecast location issues

I’m based in Australia and bought a 4K chromecast with Google TV via Amazon Australia. i have tried to install some Australian free to air TV apps (seven+, tenplay, ninenow, etc) but it says these items are not available in my country. So I’m assumin...

Bgrundy by Community Member
  • 226 Views
  • 3 replies
  • 0 kudos

Chrome cast, casting from android, no audio

when I start the cast everything works perfect, it displays my screen and plays audio. my problem is after about 10 minutes the audio cuts off and I have no audio. how do I fix this??

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