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Chromecast

Blog Posts

Chromecast with Google TV Now in HD or 4K Read more

Reconnect Chromecast to your Wi-Fi Network Read more

New Chromecast with Google TV (HD) now available! Read more

Forum Posts

Need help with setup? Troubleshoot common Chromecast problems

Here are some steps I recommend to resolve issues during the setup of your Chromecast.Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ensures your phone or tablet does not try to use mob...

David_K by Platinum Product Expert
  • 11183 Views
  • 0 replies
  • 8 kudos

Chromecast not connecting to Home App or Wifi

I try connecting Chromecast to Google Home App. If I do this using the home Wifi it does not work, so I try to connect using the Chromecast Wifi. This allows the setting up process to begin, but because Chromecast is not connected to any working Wifi...

Brondix95 by Community Member
  • 1331 Views
  • 23 replies
  • 0 kudos

Issues connecting Chromecast to new wifi network

We set up a new wifi connection at home and was trying to update the Chromecast to the new network and accidentally deleted the device from our Google home account. I think the Chromecast is still connecting to the old network, how can I update it to...

Jaspa81 by Community Member
  • 416 Views
  • 7 replies
  • 0 kudos

Chromecast Audio can't get settings menu

Previously set it up, it's been unplugged for a long time. I can't get to the settings via Google home to reset it. It keeps saying "unable to load. Try again"I need to reset it. Yes I have tried restarting it via the hard button on the side. I need ...

Ocliptor by Community Member
  • 1548 Views
  • 3 replies
  • 0 kudos

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Chromecast or remote not working

Hi, so I don't know if it's my Chromecast or Chromecast remote not working. I've reset the actual Chromecast by holding down the bottom till it's orange and then blinking white. I've taken the batteries out of the remote (and tried other batteries) w...

Cinta by Community Member
  • 223 Views
  • 3 replies
  • 0 kudos

Remote Issues, Repeating Commands

Second time I am posting. My remote jumps around, I go down it may down 20 times instead of 1 time. I thought it was the remote, I replaced the remote, same, I replaced the remote + chromecast, same issue. I tried to contact tech support, nothing, no...

Tkarez by Community Member
  • 192 Views
  • 3 replies
  • 0 kudos

How do I get normal tv up when I turn my chromecast tv remote off

Hi when I have finished watching my tv through chromecast tv and switch power off by the remote I then get no signal on tv and my tv remote won’t let me change source back to normal tv I have to pull chromecast out of tv before I can go back to watch...

Mesta80 by Community Member
  • 174 Views
  • 3 replies
  • 0 kudos
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