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Chromecast

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Need help with setup? Troubleshoot common Chromecast problems

Here are some steps I recommend to resolve issues during the setup of your Chromecast.Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ensures your phone or tablet does not try to use mob...

David_K by • Platinum Product Expert
  • 11176 Views
  • 0 replies
  • 8 kudos

GZRNL (Google TV) device has starting restarting automatically

Google TV device is plugged into the HDMI port and uses the original brick power supply unit to power the device from the wall socket. It started restarting itself. Sometimes it comes back up where it stopped or sometimes it does not come back at all...

ammu0703 by • Community Member
  • 545 Views
  • 9 replies
  • 0 kudos

Google tv remote isn’t working properly.

The power and volume buttons work, but nothing else. I’ve tried troubleshooting, replacing the batteries but nothing is working for me. It’s only a few months old and I apparently can’t request a replacement because I don’t live in the US.

Goerge by • Community Member
  • 228 Views
  • 3 replies
  • 0 kudos

Chromecast prime video constantly crashing

Hi, I was casting a video with the official prime video app, in my 3rd gen Chromecast. But suddenly crashed to showing the ambient, then I cast again the same video, everything normal but after 2 minutes approximately it crashed again, so I cast agai...

Resolved! Device was set up by another user, cannot proceed installation

I use a Chromecast device on my TV. This has worked fine untill I accidentally removed the TV from my Home app. Indeed, TV is no longer visible in my Home app, but the message "Install Chomecast" is now present in the app. I tried to do that, the can...

roelvdh by • Community Member
  • 7698 Views
  • 3 replies
  • 0 kudos

ir compatibility with Sharp LC-32CHE4042EH

I had a Xiaomi Mi Stick that I replaced with a Chromecast with Google TV mainly because of the infrared feature of the remote. Unfortunately, even if I try every combination of Sharp TV, soundbar and AV receivers, the remote ir won't work with my TV....

Steak by • Community Member
  • 725 Views
  • 9 replies
  • 1 kudos

Google tv remote, input change not working

The remote works fine with volume, mute and turn on/off.The input button opens the input selection in a sidebar but I can't change. If I move up or down it's only reacting on the Google TV page I'm on.I have a Phillips TV

Yez by • Community Member
  • 1614 Views
  • 23 replies
  • 0 kudos

Chromecast will not connect to node wifi

My Chromecast has great trouble connecting to the Internet, and it will not download the start-up bit that needed to get you started. It’s probably because it’s in the room with a wired node that has no signal a bit soon that gets a connection by a p...

Cornforth by • Community Member
  • 258 Views
  • 4 replies
  • 0 kudos

Resolved! CC Google TV stuck/bricked on G logo on startup?

Hi there!My ChromeCast with google TV stopped working from one day to another over night.Maybe i failed in an update i dont now!Problem is when i plug it in et start with yellow LED til turns solid white. On the screen the "G" logo comes on, and then...

KaspersArk by • Community Member
  • 5182 Views
  • 20 replies
  • 4 kudos
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