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Chromecast

Blog Posts

Chromecast with Google TV Now in HD or 4K Read more

Reconnect Chromecast to your Wi-Fi Network Read more

New Chromecast with Google TV (HD) now available! Read more

Forum Posts

Need help with setup? Troubleshoot common Chromecast problems

Here are some steps I recommend to resolve issues during the setup of your Chromecast.Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ensures your phone or tablet does not try to use mob...

David_K by Platinum Product Expert
  • 11589 Views
  • 0 replies
  • 8 kudos

Chromecast’s displayed time

I purchased Chromecast last week at a Toronto area Staples store. It refuses to display the correct time for my Toronto area timezone, from my iPad Pro. It always wants to use Vancouver time instead - 3 hour difference?! It doesn’t matter if I select...

Phlurim by Community Member
  • 504 Views
  • 8 replies
  • 0 kudos

Cannot pick power for remote

I am trying to move my chromecast to a new TV. Volume setup and input setup work as expected. Power, takes a moment, and then it says "Unable to reach Google servers". Is a server down?

Towt by Community Member
  • 1552 Views
  • 17 replies
  • 0 kudos

iPhone won't connect to Chromecast

Basically, Chromecast used to work fine, I went on a holiday overseas (where I updated my iphone software) came back and I can't connect to Chromecast.Chromecast comes up on all my streaming apps but when I try to stream to it, either the app crashes...

scottmacc by Community Member
  • 478 Views
  • 6 replies
  • 0 kudos

Resolved! Chromecast won't connect to wifi at night

My chromecasts have stopped connecting to wifi but only after about 6pm. They connect fine during the day but at night they stop connecting and I can't get them to connect. Ive tried re-setting the chromecast and this doesnt work either. It can find ...

Cced by Community Member
  • 361 Views
  • 4 replies
  • 0 kudos

Resolved! No sound after Android 12 update

Updated Chromecast to Android 12 today and now I get no sound. I tried all the sounds settings and no change. The tv itself gets sound when I uses it's own menus and if I use other devices. This worked fine on Android 10 before update.This is just th...

Spanky321 by Community Member
  • 468 Views
  • 3 replies
  • 0 kudos

Couldn't download system update 220621.019.A2

I have a Chromecast with Google TV (the 4K version) and I am encountering this error when trying to update the device to Android 12. Tried rebooting, checked my internet speed etc. Still unable to install. Any thoughts?

Side correction

Hello NestersHow can I correct the trapezoidal image manually or by app on a projector that does not have this function?Thanks

Kimchi by Community Member
  • 206 Views
  • 3 replies
  • 0 kudos
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