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Chromecast

Blog Posts

Chromecast with Google TV Now in HD or 4K Read more

Reconnect Chromecast to your Wi-Fi Network Read more

New Chromecast with Google TV (HD) now available! Read more

Forum Posts

Need help with setup? Troubleshoot common Chromecast problems

Here are some steps I recommend to resolve issues during the setup of your Chromecast.Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ensures your phone or tablet does not try to use mob...

David_K by Platinum Product Expert
  • 12309 Views
  • 0 replies
  • 8 kudos

Google assistant not working with my google TV Chromecast

When I hit the Assistant button on my remote control the Google assistant prompt shows up on my TV and it Trans scribes my search request but search results never appear. This just recently started. I have cleared the cache on the Google app with a C...

Pazman by Community Member
  • 512 Views
  • 3 replies
  • 0 kudos

Is the Google Chromecast I bought fake?

I recently bought a Google Chromecast from an online store (Jumia.ci) believing it was a 4th generation. But the features I saw were not what I had watched on online previews which got me interested in the first place. Is there away to find out wheth...

OkoB by Community Member
  • 1006 Views
  • 6 replies
  • 0 kudos

Chromecast cannot connect to new WiFi

Hello,We recently changed the internet provider and installed a new WiFi router with a new password. Now Chromecast cannot connect anymore to this new WiFi. I tried all the suggested solutions - resetting the Chromecast device (factory reset), turnin...

Vaboliru by Community Member
  • 584 Views
  • 5 replies
  • 0 kudos

Resolved! TV model set up

I stupidly input the wrong tv make when setting up and probably as a result sound up/down doesn't work. Can I amend it?

auditman by Community Member
  • 419 Views
  • 4 replies
  • 0 kudos

Chromecast Remote Dimensions

Hello, I'm attempting to build a 3D model housing for my Chromecast remote (model is the new one with the snow color) and would like to know the dimensions of the unit. I'm looking for height, length, width, and angles where the curves are to build a...

A6eek by Community Member
  • 514 Views
  • 6 replies
  • 1 kudos

I only have one hdmi port!!! (Alternatives?)

Hey all, I just bought myself a chromecast. But unfortunately my tv only has ONE hdmi port . . . And I also have a DVR cable box that needs an hdmi port . . . I tried all kinds of adapters but haven't found one that works . . . Any suggestions?

Keoni by Community Member
  • 442 Views
  • 5 replies
  • 0 kudos

Chromecast with Google TV frame rate matching

The Android TV came with my projector match the refresh rate to the frame rate of the content it's playing. For example, playing Prime Video shows shot at 24Hz with a refresh rate of the same.Chromecast with Google TV doesn't seem to match the output...

stephenju by Community Member
  • 1021 Views
  • 1 replies
  • 2 kudos

Pandora app crashes

My Pandora app crashes when I try to cast to Chromecast Audio from my Google Pixel 5 after the android 13 update. I have tried uninstalling and reinstalling the app rebooting and uninstalling the Chromecast Audio device and no success. Thank you

Drbeca24 by Community Member
  • 397 Views
  • 3 replies
  • 0 kudos

Chromecast ultra and iPhone

Suddenly my iPhone won’t cast to the Samsung tv while my wife’s iPhone works just fine. I’ve checked so many things on my phone: settings in privacy, Bluetooth, router. There’s probably a simple fix (?). I have the latest OS update on the phone. Help...

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