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Chromecast with Google TV Now in HD or 4K Read more

Reconnect Chromecast to your Wi-Fi Network Read more

New Chromecast with Google TV (HD) now available! Read more

Forum Posts

Need help with setup? Troubleshoot common Chromecast problems

Here are some steps I recommend to resolve issues during the setup of your Chromecast.Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ensures your phone or tablet does not try to use mob...

David_K by Platinum Product Expert
  • 0 replies
  • 8 kudos

Chromecast gen 1 can’t be activated

I have a Chromecast generation one that has been working well for years. It recently became inaccessible for casting ,but the background screen did appear. After a factory reset, I am not able to reactivate it. I have seen many reports online of peop...

ReeceHart by Community Member
  • 14 replies
  • 0 kudos

Chromecast intermittent connection

Hi,Just got new Chromecast with Google TV today. I am casting my android phone to smart TV and watching movie. Casting work for few min then TV screen freeze, voice still coming fine. I have to stop casting and start again after every 5-7 min. I have...

DevN by Community Member
  • 3 replies
  • 0 kudos

Chromecast works intermittently on my brand new 77 inch TV

I was surprised at how easy it was to cast a video to my Tv until it just froze in the middle and it will not work anymore. Originally I used Chromecast from my IPAD so I thought maybe it might be intermittent WIFI so I moved to my PC which is hardwi...

jeffsurry by Community Member
  • 0 replies
  • 0 kudos

Chromecast 1st Gen solid red light

Chromecast 1st gen was working without issue, then suddenly wasn't. Solid red light on device. Tried everything from every forum I could find. Reset button (30sec+) does nothing. (Light doesn't blink.) Changed cables. Changed ports, changed TVs. Does...

Dc77 by Community Member
  • 8 replies
  • 0 kudos

guest mode

I’ve got guest mode on, the guest’s device should say “nearby devices” and connect to the chromecast, but nearby devices never pops up on their device.

crdebolt by Community Member
  • 3 replies
  • 0 kudos

Chromecast fail to cast videos from android device

I have a Chromecast (2nd Gen) connected to my Samsung smart TV. I also have an android phone that has successfully intalled my devices in the Home app. Whenever I want to cast a youtube video, I don't seem to have a problem with it. But when I use th...

Screenshot_20220820-121054_Chrome.jpg Screenshot_20220820-121020_Home.jpg 20220820_121009.jpg Screenshot_20220820-122134_Chrome.jpg
Briggi by Community Member
  • 5 replies
  • 0 kudos


I recently had to factory reset my modem. Since then neither of my 2 chromecast will work. Can someone please help?


I have been using Chromecast to view things on my computer.Last night I ran into a problem.I opened GooglechromeClicked on the three dots in the upper right hand cornerScrolled down to CASTThe cast tab openedI clicked family Room TV - left the source...

Sirrodbob by Community Member
  • 4 replies
  • 0 kudos
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