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Chromecast with Google TV Now in HD or 4K Read more

Reconnect Chromecast to your Wi-Fi Network Read more

New Chromecast with Google TV (HD) now available! Read more

Forum Posts

Need help with setup? Troubleshoot common Chromecast problems

Here are some steps we recommend to resolve issues during the setup of your Chromecast.Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ensures your phone or tablet does not try to use mo...

davidking by Platinum Product Expert
  • 0 replies
  • 6 kudos

Not Opening my website

there is some problem with my chromecast. I have been trying to visit my website from my chrome cast but it is not working correctly.

Video Freezes

Chromecast Video freezes. Using casting to practice dance class videos made on my Gakaxy S10 plus. Videos are 2-3 minutes. 3rd or 4th time playing, video will freeze on my TV. Can't find solution to this problem. Developer response was to check power...

JimsCandy by Community Member
  • 1 replies
  • 0 kudos

Problems with chromecast and home mini. Not connecting wifi

Since a few days ago my chromecast and google home mini disconnected from the Wifi network. I tried reseting both devices to factory settings and unstalling-reinstalling home app. Neither worked. It showed this messege. Any kind of help is appreciate...

guzzy2195 by Community Member
  • 1 replies
  • 0 kudos

Chromecast Voice Remote stopepd working after remote update

Hi In settings I saw that there was an update available for Remote and opted to update the Remote. It is not working any more. I followed the instruction to reset the Remote and Chromecast but it didn't work. Resetting Chromecast was mistake as now I...

rps by Community Member
  • 6 replies
  • 0 kudos

Problems with Chromecast 2

Hello.I have Chromecast 2 and i have a situation with it.(1) The first three months was ok...after three months the mirroring wasn't good and still isn't.It stuck all the time and i can't see anything.Its like i don't have internet and it stops with ...

Cannot Add Youtube TV to Kid's Profile

The fact that there is no way to add Youtube TV to a Kid's Account makes them functionally useless for older children. I simply cannot understand why you aren't allowed to add Youtube TV to your Kid's account if you want to.

rebel543 by Community Member
  • 1 replies
  • 1 kudos

Resolved! Chromecast hacked to have 3 separate names

i discovered my Chromecast has been very hacked, it shows 2 of itself with different names, i was able to confirm it's the same device but with different Mac address.check the screenshots and let me know, I've factory reset it 3 times, it still shows...

Screenshot_20220204-204531_WiGLE WiFi Wardriving.jpg Screenshot_20220204-195847_Home.jpg
geoffster by Community Member
  • 7 replies
  • 0 kudos

Chrome cast luz laranja

Meu Chrome fica com uma luz laranja ativa o tempo todo e não deixa conectar. Nao deixa resetar. Nao deixa sincronizar e não adianta dizer deixar dez segundos fora, porque já deixei dias e não sei o que fazer... me ajudem!

Chromecast with Google Tv turns off wifi by itself

Hi guys! So I bought a chromecast with google tv yesterday and after an hour or so the wifi turned off by itself, when I went to the configuration tab it showed that the wifi was turned off, it has happen 2 times in less than 15 hours of use it’s pre...

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