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Chromecast

Blog Posts

Chromecast with Google TV Now in HD or 4K Read more

Reconnect Chromecast to your Wi-Fi Network Read more

New Chromecast with Google TV (HD) now available! Read more

Forum Posts

Need help with setup? Troubleshoot common Chromecast problems

Here are some steps I recommend to resolve issues during the setup of your Chromecast.Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ensures your phone or tablet does not try to use mob...

David_K by Platinum Product Expert
  • 11786 Views
  • 0 replies
  • 8 kudos

Chromecast won't stay on selected resolution and framerate

I really enjoy the Chromecast with Google TV EXCEPT, there are all kinds of juddery framerate problems playing back video UNLESS I force the chromecast to run in 4k/24fps mode. Once I force it to run in 24fps, the video-smoothing and jumpiness issues...

iamnid by Community Member
  • 712 Views
  • 8 replies
  • 1 kudos

Nteflix not working on Chromecast with google TV

HiMy netflix app only give me the code: ui-800-3(307006) when I try to start netflix in Google TV. The Chromecast is brand new and it was like this from the beginning. Any ideas? Have tried: Clear memoryReinstall netflixReboot chromcastReboot wifi ro...

Axling by Community Member
  • 779 Views
  • 7 replies
  • 0 kudos

Chromecast keeps restarting

Chromecast keeps crashing and restarting. I have turned it off and on, I've tried plugging into other powerpoint, I've restarted it Nd also did a factory reboot. Nothing will fix it. Help?

Neko87 by Community Member
  • 314 Views
  • 3 replies
  • 0 kudos

Resolved! chromecast android tv - can't switch accounts on youtube

Hi.I've just bought a chromecast with google tv. I'd already added me and my wife's accounts.But when I enter youtube, and try to login, it appears only my account and the add child option, as well as manage accounts (sorry if it's not exactly the te...

urheil by Community Member
  • 2401 Views
  • 9 replies
  • 1 kudos

Chromecast setup from Google home not working

Can't get Chromecast working. Trying to set up Chromecast between HDMI computer monitor and Android phone. Monitor and Android phone are both connected to same Wi-Fi network. Can't get connected through Google home app on phone. We get to the point w...

MomNick by Community Member
  • 627 Views
  • 5 replies
  • 0 kudos

chromecast 3rd gen audio short

ive had this chromecast for about 3+ years, noticed this past week that after renewing my HBO max membership the audio cracks and pops between episodes. so one episode will end and there will be a brief silence while the next episode buffers and just...

ringu217 by Community Member
  • 436 Views
  • 6 replies
  • 0 kudos

New wifi password Chromecast won’t connect

Had to change our wifi password, I now cannot change it for the chromecast attached to my tv. Works perfectly on the other tv (android) I have rebooted the modem 10 times, have unplugged/replugged, turned chromecast off and on at least 15 times. Whit...

TVMum by Community Member
  • 1899 Views
  • 5 replies
  • 1 kudos

Chromecast 1st Gen

Chromecast installed I didn't see code on screen but I said yes. I tried to install it numerous times so when the Google Home app found it I said yes... But the TV says no signal. I get the cast icon and when I the cast menu comes up the TV where the...

DonVito by Community Member
  • 305 Views
  • 3 replies
  • 0 kudos
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