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Chromecast with Google TV Now in HD or 4K Read more

Reconnect Chromecast to your Wi-Fi Network Read more

New Chromecast with Google TV (HD) now available! Read more

Forum Posts

Need help with setup? Troubleshoot common Chromecast problems

Here are some steps I recommend to resolve issues during the setup of your Chromecast.Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ensures your phone or tablet does not try to use mob...

David_K by Platinum Product Expert
  • 0 replies
  • 9 kudos

Chrome cast causing TV flicker

I've attempted to reboot my chrome cast as it became disconnected and wasn't available on my phone. In the past this has not been an issue. However, now the TV looks like the video below, constantly flickering and never reaching a Home Screen. I've t...

Bakesy10 by Community Member
  • 3 replies
  • 0 kudos

Right button on directional pad not working on Chromecast Remote

The right button on the directional pad stopped working recently. If I press down very hard on it, it will sometimes work. I have tried resetting the Chromecast and this didn't resolve the issue. Is it possible to get a replacement remote?

jrrrsmith by Community Member
  • 2 replies
  • 0 kudos

Hisense U6G can’t control with Nest

My Hisense u6G with built in chrome cast can’t be controlled with by Nest or assistants throughout the house. The TV has l been successfully added to the “house” and I can use the in-app remote in the Google Home iOS app. But if I were to ask Google ...

Tywat23 by Community Member
  • 9 replies
  • 0 kudos

Chromecast installation

I have tried setting up my new chromecast 3 times. Everything goes well until I get a message that I need a pin number and it is being emailed to me. I never receive an email. I have triple checked the email address and it is correct. Anyone else had...

Iggylou by Community Member
  • 3 replies
  • 0 kudos

One phone can't Chromecast as connected to wifi

All other devices (phones, PCs, etc) can see the Chromecast, but their phone cannot view the Chromecast as available. We've tried every option written online for troubleshooting: rebooting, resetting Chromecast, rebooting phone, uninstalling and rein...

Zygouth by Community Member
  • 3 replies
  • 0 kudos

Resolved! Chromecast into developer mode

Hi - I went to the Android TV OS Build and press quick 7 times and it won’t go into developer mode. QTS1.210311.017.A2.7686849

Sail2 by Community Member
  • 4 replies
  • 0 kudos

chromecast ultra

I use the chrome-cast ultra on my tv.And i have google home max speaker.I say "hey google search for video Neebs gaming"And the speaker reply "Showing the results on the tv"But there is no results showing on the tv... i then randomly say "play video ...

gremlin60 by Community Member
  • 3 replies
  • 0 kudos

Chromecast/CCwGTV ambient mode will not show all google photos

Ambient mode, even with ccwgtv won't show all my google photos. Is this still a known bug, or annoying feature? Yes, I have tried: Turning curate to live albums only Favourites or starring photos for the album's Using Chromecast Using Chromecast Ultr...

chiano91 by Community Member
  • 8 replies
  • 0 kudos
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