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Chromecast with Google TV Now in HD or 4K Read more

Reconnect Chromecast to your Wi-Fi Network Read more

New Chromecast with Google TV (HD) now available! Read more

Forum Posts

Need help with setup? Troubleshoot common Chromecast problems

Here are some steps I recommend to resolve issues during the setup of your Chromecast.Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ensures your phone or tablet does not try to use mob...

David_K by Platinum Product Expert
  • 0 replies
  • 8 kudos

Casting problem

My mobile not working it's connected but not playing

Krishna1 by Community Member
  • 4 replies
  • 0 kudos

Chromecast Gen1 - cannot set up

I am unable to set up my Chromecast gen 1. When plugged into the tv, a code appears and a message says impossible to connect to the wifi. I am unable to locate the device through the home all and also not able to connect it through the Device Utility...

Shep0095 by Community Member
  • 4 replies
  • 0 kudos

Using Chromecast remote to a Kogan TV

I am needing to find out if I can connect my Chromecast remote to my model of Kogan TV (KALED24EH7500SVA). There is a Kogan brand but it doesnt work so I suspect there is another brand of TV among the many hundred that may work.

frankg1 by Community Member
  • 4 replies
  • 0 kudos

restarting about once a week, it is annoying

my chromecast restarts about once a week, at random, so I can be watching something, then the black screen comes, and then I see restarting, right in the middle what I am watching, it is really annoying

jjrilr by Community Member
  • 7 replies
  • 0 kudos

Help! Chromecast was set up successfully but cannot be found

Hello! I am trying to set up a 3rd gen chrome cast at my work. I have been trying to connect it for a bout a week now, but keep running into the same issue: Turn off AP isolation, we checked with AT&T and our router does not have this setting. I read...

RMHCMaine by Community Member
  • 11 replies
  • 0 kudos

Chromecast Remote Draining batteries is a real issue

With all the continued complaints about Chromecast with the Letter G remote battery draining issue. I dont understand how this issue hasnt managed to hit every review and complaint forum. Leaving it up to the customer is bad for business for the Goog...

ATXMonitor by Community Member
  • 6 replies
  • 0 kudos

Resolved! Chromecast not casting

I did a factory reset on my Chromecast and rebooted my router and now I can't cast to my tv. Stadia is set up and my ambient is set up as I had it before but no casting. My Google home is linked to all my streaming services but my tv option does not ...

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