Showing results for 
Search instead for 
Did you mean: 

Blog Posts

Chromecast with Google TV Now in HD or 4K Read more

Reconnect Chromecast to your Wi-Fi Network Read more

New Chromecast with Google TV (HD) now available! Read more

Forum Posts

Need help with setup? Troubleshoot common Chromecast problems

Here are some steps I recommend to resolve issues during the setup of your Chromecast.Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ensures your phone or tablet does not try to use mob...

David_K by Platinum Product Expert
  • 0 replies
  • 7 kudos

Chromecast device

I need to setup my Chromecast and I cannot press ok on Choose Account page because will be not blue in order to continue Thank you

SoLu by Community Member
  • 4 replies
  • 0 kudos

Flashing red light

My Chromecast was working fine until it shut down with a blinking red light on it. I reset it and tried to reinstall. I can get to where I see the Chromecast WiFi, and select it, but after several minutes it says "Could not communicate with your Chro...

Picture quality casting desktop

Casting desktop to 4K TV from PC looks like 480 SD, is there a way to improve the picture quality?

Picador by Community Member
  • 8 replies
  • 0 kudos

Resolved! Google Home rejects wifi password when setting up chromecast

This community has helped me over a couple of hurdles but I can't get over this latest oneChromecast gen 1 -oldNokia FastMile 5G Gateway 3 - newDuring the Google Home setup I connect to the Chromecast's self-created wifi network and get through set-u...

AnneM by Community Member
  • 7 replies
  • 0 kudos

Resolved! Library > Loading Error > Unable to load Library

Hello since yesterday on my Chromecast with Google TV device. I got an error in the library section. "Loading Error Unable to load Library" with a Retry button. Retry doesn't work. Restarting doesn't work. Pulling the plug, doesn't work. Clearing the...

onitafmw55 by Community Member
  • 67 replies
  • 3 kudos

Resolved! Setting up Chromecast in Caravan

Trying to set up Chromecast in my caravan During set up my phone connects with my Chromecast that is plugged into HDMI. Set up then fails as my internet is via 4G on my iOS phone, not wifi. is there something else that I need to do?

Resolved! My Chromecast set up is stuck in a loop

Hello, I have followed all instructions given in the home app and am at what I believe is the final hurdle.I go into the home app select to add a new device, select chrome cast get a screen telling me to plug it in and wait 45secs. I select next afte...

NN3 by Community Member
  • 5 replies
  • 0 kudos

Facebook watch

Hey, I'm having a problem when I run Facebook Watch When I run the program, a message appears, "Unable to connect to the network, although I changed the network, but the problem still exists. Is there a solution?"

Top Kudoed Users