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Chromecast

Blog Posts

Chromecast with Google TV Now in HD or 4K Read more

Reconnect Chromecast to your Wi-Fi Network Read more

New Chromecast with Google TV (HD) now available! Read more

Forum Posts

Need help with setup? Troubleshoot common Chromecast problems

Here are some steps I recommend to resolve issues during the setup of your Chromecast.Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ensures your phone or tablet does not try to use mob...

David_K by Platinum Product Expert
  • 11199 Views
  • 0 replies
  • 8 kudos

Can't cast Youtube Music but can cast all other apps

Today my Chromecast Ultra stopped being able to cast YouTube Music but I can still cast YouTube. This is happening on both the YouTube Music Android app and the YouTube Music web on the Chrome browser, both can cast YouTube but when I try to cast You...

Sabrina_G by Community Member
  • 4165 Views
  • 10 replies
  • 6 kudos

Cannot cast mobile screen to chromecast

I have a Xiaomi redmi note 10 pro running android 12. I cannot mirror my screen via chromecast using google home app. I can play music, but not cast screen. To fix, I have tried rebooting chromecast + phone, allowing microphone and google play servic...

Joejoe141 by Community Member
  • 2602 Views
  • 8 replies
  • 0 kudos

Chromecast Connection Issues

Couldn't connect Google Home to Chromecast after altering some router settings under the instruction of ISP. Apparently an old Chromecast cannot connect to 5G network! Issue resolved when I reconfigured the router to show original network along with ...

clarame by Community Member
  • 542 Views
  • 6 replies
  • 0 kudos

Google tv remote isn’t working

Google remote not working. Turned off tv, disconnected chrome cast device from tv; tried pairing but nothing. Can still chromecast from my phone but remote is dead. Have replaced batteries and still dead. Less than 1 year old. Please advise how to fi...

Kcampion by Community Member
  • 25850 Views
  • 5 replies
  • 0 kudos

Youtube music fails to stream on chromecast

Update 3/26 - Appears to be fixed, working as expected now. When I attempt to stream from my phone to the chromecast using the YouTube music app, the ytm splash screen appears on the tv for ~ 1 minute, then fails with the 'Something went wrong' error...

jkksears by Community Member
  • 3675 Views
  • 14 replies
  • 5 kudos

Max # of devices

I just upgraded to google tv. I am sharing Crave with a friend. I can watch Crave on my laptop but when I try using Chromecast Google TV the error message "Maximum number of registered devices etc" comes up. There are no more than 4 devices connected...

Jillmo by Community Member
  • 488 Views
  • 4 replies
  • 0 kudos

Adding apps on kids profile not possible

I have had my Chromecast with Google TV for several months now. I have a profile for myself and a profile for my daughter based on her Google account that is managed through family link.Recently, her profile stopped working. Thinking it was simply a ...

Resolved! Chromecast can't reduce volume when our assistant is listening.

Can we please get the option to reduce volume on TV when our google home assistant is listening. Older chromecast devices could do it, so why not the new one? When the TV is on and i wanna give a command (like "pause the video" or "turn off the light...

Azazel by Community Member
  • 596 Views
  • 4 replies
  • 0 kudos
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