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Chromecast

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Need help with setup? Troubleshoot common Chromecast problems

Here are some steps I recommend to resolve issues during the setup of your Chromecast.Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ensures your phone or tablet does not try to use mob...

David_K by • Platinum Product Expert
  • 11113 Views
  • 0 replies
  • 8 kudos

Why no place indication on TV screen pictures ?

Hi everybody, when my TV pauses, I can watch changing wonderful pictures which are supposed to come from chromecast.com . The name of the photographer is written but I never know where the pic has been taken... Is there a reason for that or does chro...

Yvon63 by • Community Member
  • 562 Views
  • 7 replies
  • 0 kudos

Disconnects, needs casting button twice

The casting button often needs pressing twice as it quickly disconnects or you only hear audio casting to twitch/youtube. I think it's a new bug introduced I've rebooted, factory reset and reset router and it's still the same.

Lm1 by • Community Member
  • 812 Views
  • 7 replies
  • 0 kudos

Wifi with Chromecast

This is my second attempt to get an answer to my problem. I have followed all instructions and cannot access a way to change the wifi on my Chromecast. I don’t know what it is. Instructions say you can change but nothing comes up to let me change. My...

searsbat by • Community Member
  • 533 Views
  • 4 replies
  • 0 kudos

Resolved! Access from Google TV (Chromecast) to DLNA Server via Wifi

Is there a way to access pictures and videos stored on a DLNA Server (Router) in my Wifi directly from Chromecast rather than accessing the pictures on the server via smartphone and streaming them from the smartphone on Chromecast?

jwu by • Community Member
  • 19681 Views
  • 4 replies
  • 0 kudos

Resolved! I couldn't get past this screen

I was setting up a new Chromecast and I'm stuck on a screen with the remote for what seems to be more than 20 mins. Is there a way I can fix this?

kent6755 by • Community Member
  • 544 Views
  • 3 replies
  • 0 kudos

YouTube playlist not playing when casting

Hi thereLast night I made a YouTube playlist of videos and songs, I hit play on the playlist and coming up next was a music video by the same artist that was playing, but not on my playlist. So YouTube is completely disregarding that it is playing th...

Sk2021 by • Community Member
  • 667 Views
  • 4 replies
  • 0 kudos

Resolved! Adding apps for kids not possible

Hi,I bought my Chromecast with Google TV last week and tried to add a kid's profile.Unfortunately I am not able to add any apps to that profile - making it useless for the moment.When trying to add apps, I can only see a rotating circle indicating th...

Christoph by • Community Member
  • 1396 Views
  • 5 replies
  • 1 kudos
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