cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Help
Nest Protect

Blog Posts

No posts to display.

Featured Posts

No posts to display.

Forum Posts

Start a conversation

Updates on Nest Protect and pending Scottish legislation changes

Hey everyone, I appreciate everyone’s patience as they’ve shared their feedback and questions regarding the pending Scottish legislation changes. We’re aware of the proposed legislation changes to the fire and smoke alarm standard in Scotland requiri...

RachelC by • Googler
  • 37959 Views
  • 217 replies
  • 6 kudos

Alarms not sounding on all Nest Protects

My home has 7 Nest Protects. I recently tried a "real-world" test using a blown out match to create smoke at one of the Protects. The Protect detected the smoke and sounded the alarm (an actual "emergency" alarm--not a "heads up"). However, the alarm...

SteveD by • Community Member
  • 3071 Views
  • 22 replies
  • 3 kudos

Device connected but nest app showing offline

Hi,I purchased my first nest product today (wired protect - gen2) so no experience with these devices. I installed the nest app, logged in via google and proceeded to setup the device. All seemed to go well with the device connected to my wifi networ...

Power

Is says that the power is out when it is not out. Even when there’s new batteries and is plugged into the wall?

Randall by • Community Member
  • 318 Views
  • 3 replies
  • 0 kudos

Nest protect smoke detector

I need the wired back plate for the nest Google smoke detector.. how do I order 2 of them. I installed my old ones over an existing electrical box. And when I opened my battery operated I was surprised to see a different and non compatible backplate....

Benn1708 by • Community Member
  • 236 Views
  • 3 replies
  • 0 kudos

Nest display shows incorrect time

My nest display has started to show an incorrect time which is 30 minutes behind the actual time it should be. When asking Google what the time is it states the correct time however the display shows the incorrect time. I have tried restarting the de...