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Nest Protect

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Troubleshoot setup: Nest Protect

Here are some steps I recommend to resolve issues during the setup of Nest Protect. Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ensures your phone or tablet does not try to use mobil...

David_K by • Diamond Product Expert
  • 3567 Views
  • 0 replies
  • 0 kudos

Updates on Nest Protect and pending Scottish legislation changes

Hey everyone, I appreciate everyone’s patience as they’ve shared their feedback and questions regarding the pending Scottish legislation changes. We’re aware of the proposed legislation changes to the fire and smoke alarm standard in Scotland requiri...

RachelC by • Googler
  • 133438 Views
  • 243 replies
  • 11 kudos

Nest protect

I got a new router and none of the nest protectors will reconnect. Also one of the cameras will not connect. I reinstalled the app restarted the smoke detector and pulled the batteries and nothing works.

Dre23 by • Community Member
  • 849 Views
  • 4 replies
  • 0 kudos

Alarms going off

Ever time I cook a steak the smoke alarms go off! I’m sick of it. How do I stop the alarms going off when I cook?

Roeb by • Community Member
  • 2823 Views
  • 9 replies
  • 0 kudos

Nest Smoke and CO Alarm devices disappeared from my NEST App

I have a few Nest Smoke and CO alarms, a month back they just disappeared from my NEST app. I cannot add them back without factory reset. However, I can see them connected on my Nest Wifi Network. My question is how do I bring them back to my app? Th...

kmadiwale by • Community Member
  • 1318 Views
  • 3 replies
  • 0 kudos

Nest Protect - Cannot Connect Family Members

I recently had to switch my nest thermostat because the old one was broken. When I added, it made me migrate to a google home. This is where the headache begins. My husband and I both set up our devices separately. He has a paid account for Google Ne...

Unable to remove Home from Nest Protect app

Instructions on Google help website are invalid on how to remove the Home. I have already two Homes in the Nest Protect app and after getting a new WiFi modem it looks like I will have a 3rd one now. When I try to remove Home from the Nest app, I am ...

EmilioE by • Community Member
  • 896 Views
  • 4 replies
  • 0 kudos

Nest Protect

I have a few Nest Protect’s in my home. One of the devices continually chirps. I have replaced the batteries (4) times in 1 year. It will stop chirping for a couple months then loses its mind again. It’s not due to be replaced until May 16, 2028. Any...

LLnest by • Community Member
  • 2051 Views
  • 13 replies
  • 1 kudos

Protect Alarm Alert Contacts

I have read the instruction on how to add a contact for the Protect Alarm, but what I want to know is in the event of a fire will an alert automatically be sent to two contacts mobile phones in case one phone is not working? I want a backup if possib...

Nest protect will not connect

I updated the wireless router and the new system has the same name and password but the nest protects will not reconnect. They all get hung up in when trying to connect. I tried testing the network connection manually and it also gets hung. I deleted...

snykamp by • Community Member
  • 5155 Views
  • 10 replies
  • 0 kudos

Can not share nest protect

I have tried everything, but cannot get my nest smoke detectors into Google Home in order to share them. When I go to the Nest app, it says I must use Google Home, when I go to Google Home, it takes me back to the Nest app. This is the most frustrati...

SeattleMW by • Community Member
  • 2699 Views
  • 12 replies
  • 0 kudos
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