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Troubleshoot setup: Nest Protect

Here are some steps I recommend to resolve issues during the setup of Nest Protect. Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ensures your phone or tablet does not try to use mobil...

David_K by • Diamond Product Expert
  • 4249 Views
  • 0 replies
  • 1 kudos

Updates on Nest Protect and pending Scottish legislation changes

Hey everyone, I appreciate everyone’s patience as they’ve shared their feedback and questions regarding the pending Scottish legislation changes. We’re aware of the proposed legislation changes to the fire and smoke alarm standard in Scotland requiri...

RachelC by • Googler
  • 148937 Views
  • 243 replies
  • 11 kudos

Google Nest Protect Generation 2 Smoke Detector Back Plate Mounting

I saw a similar thread but I see is closed for commenting, any luck with getting these mounting plates for the Smoke Detectors? I have 6 smoke detectors, 5 are hanging and 1 I had it in a drawer waiting for the next room, seems the back piece grew le...

Phosphor by • Community Member
  • 1026 Views
  • 3 replies
  • 0 kudos

Phone notifications don't work -- help?

I recently installed 8 Nest Protect devices, am able to manage their settings from my iphone, but got no notification on my phone when our family room device was recently triggered by a tiny amount of smoke from the nearby kitchen (not even noticed b...

lforrow by • Community Member
  • 1557 Views
  • 4 replies
  • 0 kudos

NT009(3) Nest Tag Error

Hello, I have a nest guard with 3 key tags. 2 work fine but one was connected to my previous roommates google account. She deleted her google home app when she moved out. I can no longer see the tag on my account (owner) and when I try to set it up, ...

Annagm by • Community Member
  • 1207 Views
  • 3 replies
  • 0 kudos

Cant add a nest protect to the nest account

I have gen 2 nest protect I changed the router and after that I can not add the nest protect to the account I also bought a 2nd new one both of them won't get connected to the account google help line is use less.I have 4 nest indoor cams and a nest ...

Malik71 by • Community Member
  • 1167 Views
  • 3 replies
  • 0 kudos

Nest Protect Smoke CO Detector and Notifications

How do I get the Nest Protect app to text or audibly alert me of smoke or fire when away from my home? The app is very vague on notifications and choices. Thanks!

RetLEO by • Community Member
  • 2457 Views
  • 8 replies
  • 1 kudos

Low battery alert

Has anything been done to enable remote silencing of the low battery alert on Nest Protect? (For the original post, see https://www.googlenestcommunity.com/t5/Nest-Protect/remote-silencing-of-low-battery-alarm/m-p/8837?search-action-id=15257404496&se...

BJS by • Community Member
  • 1023 Views
  • 1 replies
  • 0 kudos
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