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Nest Protect

Forum Posts

Troubleshoot setup: Nest Protect

Here are some steps I recommend to resolve issues during the setup of Nest Protect. Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ensures your phone or tablet does not try to use mobil...

David_K by Diamond Product Expert
  • 2140 Views
  • 0 replies
  • 0 kudos

Updates on Nest Protect and pending Scottish legislation changes

Hey everyone, I appreciate everyone’s patience as they’ve shared their feedback and questions regarding the pending Scottish legislation changes. We’re aware of the proposed legislation changes to the fire and smoke alarm standard in Scotland requiri...

RachelC by Googler
  • 126206 Views
  • 243 replies
  • 11 kudos

New protect - CO sensor malfunction

I have just tried to install a new nest protect and once set up is complete I get a co sensor failure on the nest app and a chirping from the nest protect every 60 seconds. I have reset 3 times and cleaned and still the same issue. how is it possible...

Will89 by Community Member
  • 1356 Views
  • 7 replies
  • 0 kudos

Nest protect keeps chiming

One of my protect smoke detectors is chiming every thirty minutes. The only thing I could think of was to install fresh batteries. Any ideas?

Kamannn by Community Member
  • 780 Views
  • 3 replies
  • 0 kudos

Nest smoke detector

My battery smoke detector is ringing. What does that mean? How do I turn it off?

Resolved! Protect Sensor Reports Failure then OK

After recent power cut, I thought would check my protect sensors and noticed that one of them is constantly showing the following error. The units are all hard-wired (we have 3) and the others are fine, it's just one sensor. All were purchased May 20...

sensor.png
walkerx by Community Member
  • 2265 Views
  • 7 replies
  • 0 kudos

Nest protect push notifications not working during real CO alarm

Unfortunately my Nest Protect Gen2 didn`t work as expected during a real alarm situation.I was away from home for a couple of hours and when I returned, my house had a CO incident which the Nest Protect alarmed locally with the noise signal. BUT, the...

Stefan1 by Community Member
  • 2560 Views
  • 11 replies
  • 0 kudos

I have 2 Nest Protects that do not show a green power light

I just purchased a home that has 6 Nest Protects. The previous owner told me nothing about them and probably did not even remove them from his account. I just want them to function as detectors for now. 4 of them have a small green power light on. Th...

Kushyomon by Community Member
  • 2811 Views
  • 7 replies
  • 0 kudos

Need 120v AC connector for Nest Protect

Construction crew demoed my old smoke detector brackets along with the 120v AC Nest Protect connectors. Where can I buy replacements!? Thanks!

uclamutt by Community Member
  • 1680 Views
  • 5 replies
  • 0 kudos

Log into Nest Protect Smoke Detectors via USB

I have two Nest Protect Smoke Detectors I am trying to log into to obtain the network name and entry keys as the labels have been damaged and can't use the QR code, nor can I read the entry keys etc...How do I go about connecting to the Nest Protect?...

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