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Nest Thermostats

Blog Posts

Troubleshoot a W5 Code on Nest Thermostat Read more

Nest Renew: How do you save energy during the Holiday season? Read more

Forum Posts

Need help with setup? Troubleshoot common Nest Thermostat problems

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Platinum Product Expert
  • 3984 Views
  • 0 replies
  • 5 kudos

Nest Thermostat is disconnected

Our Nest Thermostat has worked perfectly until we purchased a new router. Now, we cannot connect to new Wi-Fi. We removed the device as online instructions said but we cannot reconnect to the app or add the Wi-Fi to the thermostat. The same thing is ...

dahmfam1 by Community Member
  • 200 Views
  • 3 replies
  • 0 kudos

Wiring compatibility

Hi I have a Lennox system with an I comfort thermostat. I have four wires coming from the wall. A red, blue, white and green wire can I use the Google thermostat?  

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Jrp295 by Community Member
  • 197 Views
  • 3 replies
  • 0 kudos

Compatible

 We have two systems and purchased two nest thermostats model G4CVZ cheaper version and it only has 6 connection points and doesnt seem compatible to our systems. Will the 3rd Generation work that has more connection points?  

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Ldtrebe by Community Member
  • 426 Views
  • 7 replies
  • 0 kudos

Heatlink failed

Hi, Installed a Nest Heatlink 18 months ago and has stopped working. No lights on unit and on further investigation it looks like the 12v circuit is defective. I'm looking to replace it but have lost confidence in this product and don't want the same...

jnvic by Community Member
  • 215 Views
  • 3 replies
  • 0 kudos

Compatibility Check

Hi you experts out there,would someone please tell me if my system is compatible Google Nest Thermostat? Thank you so much

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gleacox by Community Member
  • 151 Views
  • 0 replies
  • 0 kudos

No Power????

So my power went off for a few hours and now it is back on and my thermostat is saying “no power” what should I do after doing the restart … it Still says “no power”

No_Power by Community Member
  • 208 Views
  • 3 replies
  • 0 kudos

Nest Thermostat stuck with "Home" icon on screen

My Nest Thermostat has been working great since we moved into our house 8 months ago. For no apparent reason the main floor thermostat went blank. I charged it for a few hours and tried it again. Now all we get is the Home Icon on the screen but no a...

DCROXALL by Community Member
  • 325 Views
  • 3 replies
  • 0 kudos
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