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Nest Thermostats

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Troubleshoot a W5 Code on Nest Thermostat Read more

Nest Renew: How do you save energy during the Holiday season? Read more

Forum Posts

Need help with setup? Troubleshoot common Nest Thermostat problems

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Platinum Product Expert
  • 0 replies
  • 5 kudos

Nest not cooling til 80-82

Hello. Any help trouble shooting why out nest allows the house to get to 80-82 during the day? We tried turning the schedule off. That didn’t work. We also tried adding a schedule and that also did not work

Heat link dead . H72 error

Hi .My heat link just stop working . I got message in thermostat 3rd gen that there is H72 error . No lights in heat link . Looks like completely dead . I checked fuses , boiler etc but everything is fine . Any advice please .I don't want spend anoth...

Away mode doesn't seem to be using preferred thermometer

I recently added a nest thermometer and connected it to my nest learning thermostat. There thermometer is in a room that is almost always 2-3 degrees warmer so I have the thermostat set to always use the connected thermometer. However, when it goes i...

fosojedi by Community Member
  • 8 replies
  • 0 kudos


my nest keeps telling me that cookies are not enabled. I went through my phone, laptop and iPad..all cookies are enabled but it still tells me they are notRachelle

rbroomer by Community Member
  • 3 replies
  • 0 kudos

Wiring for D | R | B/C wires?

My thermostat is connect to the wires mentioned above. Brown is connected to D, Red is connected to R and blue is connected to B/C. Please tell me which ones to connect these into for the Nest Learning Thermostat.

BryceM by Community Member
  • 5 replies
  • 0 kudos

Resolved! H71 error on Nest thermostat and no lights on Heat Link

Subject line says it all and it seems that this is a common problem:- Nest thermostat says can't connect to Heat Link and reports error H71- no lights on Heat Link; boiler OK- pressed Heat Link button for 20, then 30 seconds but nothing- checked fuse...

Horrible Product

I have three Nest learning thermostats. One failed under warranty, was replaced at no charge. The replacement unit failed after 3 months, and they are refusing to replace it saying that the warranty on the original thermostat carried over to the repl...

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