With hot water support, Google Home app now offers complete Nest Thermostat cont... Read more
Forum Posts
Selling your home along with a Nest Thermostat?
Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...
Troubleshoot setup: Nest Thermostats
Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...
Stuck in "Thermostat needs to restart. Be back in a bit" loop.
I am not able to control my Google nest at all but it keeps restarting (Google image appears) and the first message that pops up is regarding incorrect date and time with the option to set it. I can't make any selections and it quickly changed to the...
Resolved! Disable rush hour - I NEVER AGREED TO IT AND CANNOT TURN IT OFF
Please provide instruction to disable this horrific "feature". My nest is many years old and never used rush hour until today.I contacted my energy provider and they do not enable or disable this, someone at Google did it.Just need to know how to tur...
Re-adding thermostat to the app after a power outage
Both my spouse and I had the nest app on our phones. After a power outage in our home, the thermostat got disconnected from my spouse's phone app. It is not reconnecting, the app is asking for the key, and I cannot get the key from the thermostat whe...
My nest thermostat e won't connect to WiFi or setup in the app. What am I doing wrong?
I have tried all faq help guide recommendations, but my thermostat e still won't connect to the app and the WiFi. I have hard reset my entire WiFi network in the house as well as factory reset the Nest device, and also uninstalled and reinstalled the...
Thermostat Fan
Hi how do I assure my fan is set to automatic? On the app 15 min is checked off does that mean it runs every 15 minutes, or for 15 minutes once the AC shuts off by reaching the set temperature. I just want the fan to run automatically when the unit i...
Can I create a summer and winter program?
My utility company has peak and off-peak electricity use hours, and it is more expensive during peak hours. This schedule changes on May 1 and November 1 every year, with different peak hours in the summer and winter.Can I program my Nest with one sc...
Thermostat power required
Nest Thermostat needs a 29v-49v to work on a 24v heater . Unless you spend hours troubleshooting and finally breakdown and cal tech service can you find out this is required that a c wire that carry’s 29v minimum will be needed. Also trying to find o...
Nest Thermostat 3rd G
is my system compatible with Nest Thermostat. As you can see, there are 2 sets of wires. A set going to the left (labeled as W,RH,B,C). Another set going down (labeled as C,G,O,Y). By looking at the wires of both OLD and NEW system, I found out that ...
Back plate not installed and thermostat won’t come off
We recently got a nest thermostat and during the setup process, we didn’t screw the back plate into the wall before we connected the thermostat face plate. Now we can’t take the thermostat face off and the face won’t power back on. We need help getti...
Heat pump settings - no cooling
My new Nest is not cooling. The system works fine using the old thermostat. When in Cool mode, it blows warm air. There is a heat pump but no O/B wire. The set up includes Forced Air heat and Electric heat. During set up, I indicated that I had a hea...
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