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Nest Thermostats

Blog Posts

With hot water support, Google Home app now offers complete Nest Thermostat cont... Read more

Full temperature schedules for older Nest Thermostats now in the Google Home app Read more

Support changes to our earliest generation Nest Learning Thermostats Read more

Forum Posts

Selling your home along with a Nest Thermostat?

Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...

Troubleshoot setup: Nest Thermostats

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Diamond Product Expert
  • 21773 Views
  • 0 replies
  • 6 kudos

Nest has gone crazy

Any help massively appreciated!So my brother installed our Nest thermostat about 6 months ago and everything worked fine. Controls our hot water, great, heating, great!3 months ago we had builders come into the house and renovated a lot of it. Basica...

sjb333 by Community Member
  • 303 Views
  • 0 replies
  • 0 kudos

Auto temperature set?

I’m totally new to Nest, which is a condo I am renting. When I leave for a week, and return, the temp is always back on 70. Why and how do I change that? Thanks.

dukeuser by Community Member
  • 1298 Views
  • 5 replies
  • 0 kudos

Faulty heatlink?

I wanted to change my nest connectivity from on/off to opentherm (my burner accepts opentherm). Connected all the wires correctly, but got H73; no opentherm found. Now, even when I unplug the power supply of the heatlink, but leave OT1 and OT2 connec...

App not working

The app is no longer working. All I see is the Home/away page. I can't get into settings any more.

Sueg7 by Community Member
  • 554 Views
  • 3 replies
  • 0 kudos

Help with power connector wiring

Hiya.I installed 3 Nest thermostats and need to install the power connector. I’m a decent DIYer but this stuff is new to me as I’ve only ever had pellet stoves. Does this look like the panel I can install the power connector on? It’s an oil furnace w...

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Resolved! Nest Learning making adjustments on it's own

My nest for weeks now has continued to make adjustments in the "history" view that are not tied to any physical adjustments or the schedule. I have tried everything I can based on a lot of research online and Google "support" articles--I have turned ...

BW2 by Community Member
  • 3520 Views
  • 8 replies
  • 0 kudos

Entry code & WIFI issue

We installed a Nest two weeks ago. It was connected to WI-FI and the app. Went to turn the heat on today and it won’t connect to WIFI. Restarted our router, restarted the Nest & deleted and reinstalled the app. Now when I try to add a device in the a...

greggps by Community Member
  • 1777 Views
  • 11 replies
  • 0 kudos

Locking thermostat

Followed the instructions on trying to lock my thermostat but I never seen a lock option in settings.

Dradams54 by Community Member
  • 599 Views
  • 3 replies
  • 0 kudos

h71 no power to heatlink

tried every suggestion on here seems to be power going to it using a loop meter turned off at mains switch restart turned off boiler absolutely no light or response from heatlink

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