Support changes to our earliest generation Nest Learning Thermostats Read more
Forum Posts
Selling your home along with a Nest Thermostat?
Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...
Need help with setup? Troubleshoot common Nest Thermostat problems
Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...
Compatability or wiring issue?
I asked this question in another thread withought realizing it was inappropriate conduct in this forum. My bad. I'm trying to determine if I have a compatibility issue or if the wiring is incorrect and hoping someone has a helpful solution. Installed...
Nest Fan Control
Is there a way to run the fan manually permanently? It seems like there's only the timer options. The longest I saw was 12 hours
Wiring compatibility heat pump with electric backup
Problem installing NEST thermostat not sure the model number as nothing is labeled with a model number (ser 17221J3DB1MPC9).I ran through the compatibility checker before buying but while installing the install programs says not compatible. I have ba...
Heat link unresponsive
Hi, we had a power cut today, and our Heat Link is now dead (no lights). Ive tried holding down the Heat Link button for 20 seconds or so, no response. Thermostat has an H71 code. Any suggestions please? Many thanks
Nest thermostat faulty
My nest is set to heat. The compressor outside was running, but it is only set to heat. Then I disconnected the compressor and the furnace was running the fan constant between heating. I checked all settings. I checked all wires themselves. If I disc...
Nest thermostat
I recently added my nest thermostat to my Google home. I was having difficulty attaching it to the Wi-Fi, so with Google support they advised me to create a new Google home environment for my Google nest thermostat and then bring over my other Google...
nest thermostat cooling issue
nest is sending only 14 v to condenser relay i checked wiring 24v power on to rc terminal
Heat Link not working. No lights. Thermostat shis H72 error
Heatlink is dead, thermostat shows H72 error code.I have read the other links and carried out procedures as advised but no luckDoes anything happen if you press its button for 30 seconds? NothingIn some cases the boiler will have an additional isolat...
Resolved! Is there a fundamental problem with Heat Link units?
Is there a known issue with Heat Links?Yesterday one of my two Heat Links completely gave up the ghost. No power LED and no 12V supply to the thermostat. It's in the process of being sorted (quite efficiently too - thanks Google), but I'm left wonder...
