Nest Thermostats

Need help with setup? Troubleshoot common Nest Thermostat problems

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

Nest thermostat shows offline in home app but is connected in nest app

My nest thermostat is showing offline in my Google home app but is showing as connected in the nest app. My cameras are showing as connected in both the nest app and the home app. How can I get it to connect to the home app?

Nest indoor temperature is wayyy off

My new nest Thermostat indoor temperature is extremely off. It is showing and staying at 79-80 degrees when its not even close and probably about 65 degrees in the house. This unit is brand new and not sure what to do? Please help!

Resolved! Set up code

Best set up by another family member who doesn’t remember the set up code. How do I find it for others to use?

Resolved! Nest thermostat with e294 error, R wire not detected

I installed a Nest thermostat and it gives error e294, need R wire. However, the R wire IS connected. As per troubleshooting instructions I have uninstalled the device from my Google Home app and reset the thermostat to factory settings three times, ...

Logging in via google home

Hi ok so I have the google home max , I also have the nest thermostat (learning ) nothing is installed as yet last night I was downloading all the relevant apps , creating accounts ext , all was going well , I created a google home account and got th...

Heat Link not working

My heat link for the upstairs heating has stopped working just 2 months out of warranty. I have had an electrician round to look at it after I have tried all possible fixes and he has confirmed that the heat link is faulty and needs replacing but whe...

Nest blank

My nest is blank, no heating and no activity at the main nest in airing cupboard

Failed Heatlink

Why oh why are Google unable to replace the heatlink unit that is faulty. It seems they are quite willing to sell their product but not support it when things go wrong ???

Nest website temperature settings different from app temperature settings

Hi, how come my temperature settings in my nest website account are different from those in the nest app? The thermostat follows the app, but sometimes I want to make changes in the website. I want my schedule and temperature settings to be identical...

Nest Learning Thermostat will not keep a charge when on the wall

I have 2 Nest Learning Thermostats. One upstairs and another downstairs and neither will hold a charge. If I take off the wall, charge, then put back on the wall they work for less than 24 hrs. One or both were replaced just last year. They worked fi...

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Need help with setup? Troubleshoot common Nest Thermostat problems

Nest thermostat shows offline in home app but is connected in nest app

Nest indoor temperature is wayyy off

Resolved! Set up code

Resolved! Nest thermostat with e294 error, R wire not detected

Logging in via google home

Heat Link not working

Nest blank

Failed Heatlink

Nest website temperature settings different from app temperature settings

Nest Learning Thermostat will not keep a charge when on the wall

Google Nest temperature sensor not compatible to G...

Just moved in, nest does not have cool mode

Heat Pump Cooling Mode Conflict

Can't get replacement thermostat to connect to hea...

Daikin Heat pump

Nest language

Heater only blows cold air

Urgent help!

Very Low Battery

Nest thermostat phone app malfunctioning