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Nest Thermostats

Blog Posts

With hot water support, Google Home app now offers complete Nest Thermostat cont... Read more

Full temperature schedules for older Nest Thermostats now in the Google Home app Read more

Support changes to our earliest generation Nest Learning Thermostats Read more

Forum Posts

Selling your home along with a Nest Thermostat?

Are you a homeowner and you are selling your home and leaving your Google Nest Thermostat for the new owner? What do you need to do to make the transfer painless for you and the new owner? First and foremost, DO NOT PERFORM A FACTORY RESET. The Googl...

Troubleshoot setup: Nest Thermostats

Here are some steps I recommend to resolve issues during the setup of Nest Thermostats.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set up the following...

David_K by Diamond Product Expert
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  • 8 kudos

Help please

I had my nest thermostat fitted with new boiler in November 2020. It worked great and loved that I could control my heating remotely. In october 2021 it dropped off my wifi and whatever steps I follow it says WI-FI connection error nest.com/5.When I ...

Amanda59 by Community Member
  • 649 Views
  • 3 replies
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Resolved! Compatibility

 This the wiring we have. Red is marked R, yellow is i+, white is i-, and green is C.

PXL_20220330_133258409.jpg
angelred02 by Community Member
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  • 5 replies
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Changing the sensor schedule

When you have multiple sensors in a zone, Nest lets you choose which sensor should be considered primary by time of day. For instance, in the Morning you can have one sensor be “on” and then evening can have another sensor be “on” for purposes of hea...

Nmyfinch by Community Member
  • 1889 Views
  • 5 replies
  • 10 kudos

Heat not consistently turning on

My nest works normally most of the time, but once every few weeks, the thermostat will say it’s on, but the boiler does not come on. I haven’t been able to troubleshoot the problem because every single time, it comes on as soon as I cycle the heat se...

Spare parts

My Heatlink unit is destroyed by a power surge, but the circular dial unit is fine.Where can I buy a replacement Heatlink unit?Thanks

DebTownend by Community Member
  • 1033 Views
  • 4 replies
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Thermostat wiring

The thermostat I'm replacing has the following wires and connections: Terminal Label Wire ColourRC redO/B blueG greenW/E white

HabsFan by Community Member
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  • 4 replies
  • 0 kudos

Help with dual fuel configuration

I had my Nest professionally installed a few months ago. I've got a heat pump with an electric furnace configured as auxiliary heat. After about 3 months, my Nest quit working, the infamous w5 error. They shipped me a replacement, but suggested I pay...

jaybeaux by Community Member
  • 1097 Views
  • 4 replies
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Resolved! Error connection

Google Thermostat stuck on error connecting needs to be factory reset. I've done that already but the same error comes up. Any tips on fixing?

Fern by Community Member
  • 1128 Views
  • 5 replies
  • 0 kudos

temperature control

I cant get the Indoor Temperature above 69F. When I turn up the target temperature to 72F. It says it is Heatingand will get to the target in 30 mins, but it never gets there.

mannf15 by Community Member
  • 679 Views
  • 3 replies
  • 0 kudos

Nest thermostat

Why does my nest thermostat stay in away mode even when I’m home? I have location turned off

Sandy15 by Community Member
  • 722 Views
  • 3 replies
  • 0 kudos
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